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TOTAL FM MONTH: The secrets to shaping smarter spaces

The way UK organisations manage their buildings and infrastructure is undergoing a significant transformation. Total Facilities Management (TFM) solutions are no longer just about keeping the lights on and the floors clean. Here, we explore the key recent and future trends shaping how UK public and private sectors are approaching TFM, based on input from attendees at the FM Forum…

Recent Trends:

  • Technology Takeover: Technology is revolutionising TFM. Building Information Modelling (BIM), Internet of Things (IoT) sensors, and artificial intelligence (AI) are being integrated into facilities management. This allows for predictive maintenance, real-time monitoring of energy usage, and data-driven decision-making to optimize building performance.
  • Focus on Sustainability: Sustainability is a top priority for many UK organisations. TFM providers are now offering solutions that promote energy efficiency, reduce waste, and minimize environmental impact. This could include LED lighting installations, smart water management systems, and recycling initiatives.
  • Integration and Collaboration: Gone are the days of siloed TFM services. Today’s trend is towards integrated solutions that combine hard services (e.g., maintenance, security) and soft services (e.g., cleaning, catering) under one roof. This leads to improved efficiency, cost savings, and a more streamlined approach to facilities management.
  • Data-Driven Decision Making: TFM providers are utilising data analytics to gain valuable insights into building performance. This data can be used to identify areas for improvement, optimize resource allocation, and make informed decisions about future upgrades or renovations.

Future Trends:

  • The Rise of Wellbeing: The growing focus on employee wellbeing is influencing TFM. Look for solutions that promote a healthy and comfortable work environment. This could include ergonomic furniture, improved air quality monitoring, and access to natural light.
  • Space as a Service (SaaS): A new model is emerging where organisations pay for space management as a service, rather than owning and maintaining facilities themselves. This can be attractive for businesses seeking flexibility and cost-effectiveness.
  • Cybersecurity Concerns: As buildings become more technologically integrated, cybersecurity will become a paramount concern for TFM providers. Implementing robust security measures will be crucial to protect against potential cyberattacks.
  • Predictive Maintenance: Predictive maintenance leverages data and analytics to anticipate equipment failures before they occur. This can help minimise downtime, reduce repair costs, and prevent disruptions to business operations.
  • Focus on User Experience: The future of TFM will focus on creating a positive user experience for building occupants. This could involve implementing smart building technologies that allow for personalized temperature control, desk booking systems, or mobile apps for managing building services.

Benefits for Organisations:

Implementing these trends can offer significant benefits for UK organisations:

  • Cost Savings: Effective TFM can lead to cost savings through improved efficiency, use of technology, and optimization of resources.
  • Increased Productivity: By ensuring a comfortable and well-maintained work environment, TFM can contribute to improved employee productivity and well-being.
  • Reduced Risk: Predictive maintenance and robust security measures can help to minimise risks associated with equipment failures or data breaches.
  • Sustainability: Sustainable TFM practices can help organisations reduce their environmental impact and meet their sustainability goals.
  • Improved Flexibility: Flexible TFM solutions can cater to the evolving needs of businesses, allowing them to adapt to changing space requirements or working models.


The future of TFM in the UK is data-driven, technology-focused, and sustainability-conscious. Organisations embracing these trends can create smarter, more efficient, and more sustainable workplaces for their employees, ultimately leading to a competitive edge in the years to come.

Are you looking for Total FM solutions for your organisation? The Facilities Management Forum can help!

Photo by Rodeo Project Management Software on Unsplash


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