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Total Facilities Management

RECOMMENDED: Total Facilities Management

Whatever the nature of your business, providing efficient and effective facilities services within budget can be a complex business. Total facilities management simply provides one point of contact. As an experienced total facilities management company, FCFS claims to provide one trusted point of contact that can be relied on 24/7 throughout the year to get the job done.

A total facilities management solution can incorporate all facilities management service lines, from maintenance and building fabric repairs to catering and cleaning under a one-team model that enables cross-skilling and multifunctional responsibilities throughout the various service streams. As an experienced total facilities management service provider, FCFS provides a streamlined management structure and delivers increased efficiency and value for money.

Customers which have taken the step towards total facilities management are also seeing a number of non cost benefits including flexibility for adapting to any unforeseen circumstances including robust disaster recovery planning and improved accountability and tracking of service delivery performance. Through total facilities management many clients also require streamline planned preventative maintenance (PPM) tasks as well as reactive tasks.

FCFS claims it can adapt its bespoke system to its customers’ needs and integrate this with their internal systems, offering complete flexibility for task assignment, management and completion.

To find out more visit


Do you provide Total Facilities Management services? We want to hear from you!

Each month on FM Briefing we’ll be shining the spotlight on a different part of the facilities management market- and in May we’ll be focussing on Total Facilities Management.

It’s all part of our new ‘Recommended’ editorial feature, designed to help FM industry buyers find the best products and services available today.

So, if you’re a supplier of Total Facilities Management services and would like to be included as part of this exciting new shop window, we’d love to hear from you – for more info, contact Lisa Carter on

Here are the areas we’ll be covering, month by month:

May – Total Facilities Management

June – Energy Management

July – Security

August – Air Conditioning

September – Waste Management

October – Asset Management

November – FM Software

December – Business Continuity

For more information on any of the above, contact Lisa Carter on

CCS awards Interserve with £40m TFM contract…

Interserve has secured a new five-year total facilities management (TFM) account with six central government departments worth over £40 million.

The deal, awarded through the Crown Commercial Services (CCS) Framework Agreement for Facilities Management Services, will see Interserve deliver a broad range of services including catering, security, front-of-house, as well as mechanical and electrical maintenance.

It is the first time that all six departments’ facilities management services will be handled by a single provider. 

John Manzoni, chief executive of the Civil Service said: “Bringing the support services together under a single overarching account will deliver significant benefits for each department and for the government as a whole. Thanks to the efficiencies that our partnership with Interserve will deliver, we will achieve consistent service level across the estate whilst bringing savings; ensuring we are delivering real value to taxpayers.”

Known as the ‘Affiliate Cluster’, the account covers: the Cabinet Office; the Department for International Development (DFID); the Food Standards Agency (FSA); the Government Actuary’s Department (GAD); the Health and Safety Executive (HSE) and the Office for Standards in Education, Children’s Services and Skills (Ofsted).

Alongside the new cross-departmental deal, Interserve also has pre-existing partnerships with the Home Office (HO), the Foreign & Commonwealth Office (FCO), the Department for Environment, Food and Rural Affairs (DEFRA) and the Health and Safety Laboratory in Buxton (HSE).