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Lorne Stewart Group
Lorne Stewart Group

CASE STUDY: Changing the face of apprenticeships in FM

ABM UK apprentice, Joseph Goddard, is in his third year as an apprentice and is currently at Manor Walks shopping centre in Cramlington.

He has bags of talent and passion for sustainability and innovation, and so has shaped his remit at the site to include the opening and maintenance of a greenhouse and flowerbed on-site.

This idea has grown substantially since; heโ€™s just pitched an idea to create a biosphere on site which will see him recreating habitats from around the world in order to grow plants not typically seen in the UK e.g. cacti.ย 

His next step is to make his work a hub for the community and heโ€™s currently reaching out to local schools to bring them on board…

Josephย became an ABM apprenticeย in April 2017,ย based at Manor Walksย Shopping and Leisureย in Northumberland.ย ย 

Afterย attendingย college and completing his AS Level exams inย product design, applied science and business studies, Josephย decided he was readyย to jump into theย workplace.ย Althoughย he was keen to continue his education, he also wanted to earn money. Heย discoveredย the ABM UK apprenticeshipย schemeย and hasnโ€™t looked back since.ย ย 

Turning 21 this month, the Cramlington local couldnโ€™t be enjoyingย hisย apprenticeship more.ย ย 

His short-term goal is stillย to remainย very muchย education-focusedย through his studies at college. Heย has already planned toย continue his apprenticeshipย until heย reachesย Level 4ย inย Facilities Services Management butย thenย intends to start working towards a managerial role. He loves beingย basedย at Manor Walks because of the diverse nature of the job.ย Right now, he undertakes a combination of educationalย subjectsย in college alongside practical, hands on experience at Manor Walks.ย ย 

He says:ย โ€œWhen I started my apprenticeshipย I was really comfortable with the college side of thingsย because I was used to it and itโ€™s a well-trodden educational pathway; I could do theย academic aspects relativelyย easily.โ€ย ย 

โ€œWhen I was given actual hands on responsibilitiesย in the workplaceย itย was a bit of a shock, albeitย aย good one. It was so different to what Iย knew.ย Iโ€™m in my second year now and have worked acrossย variousย parts of the centreย and tried my hand at lots of different areas.โ€ย ย 

โ€œI can be inside the centre working with the cleaning teams, or doing paperwork such as rotas, timesheets or health and safety records. Equally, I can be outside looking at waste processes; recycling and compressing cardboard are two tasks that I really enjoy because they were the starting point of some pretty amazing projects that I think will be career defining.โ€ย 

By getting hands on with the centreโ€™s recycling programme, coupled with environmental modules in college, Joseph is set to lead the development of an impressive biosphere project at Manor Walks.ย The project will see Joseph create a self-sustainable structure to promote and educate local schoolsย onย exotic habitatsย and what environments are needed to growย rare plants in the UK.ย ย 

Josephย continues:ย โ€œThe project I am working on involves growing flowers, fruit andย vegetables inย two greenhousesย onsite. I was working on this with my manager and also the landscaper onsite. Watching everyone bring home fruit and vegetables for their families to enjoy gives me a great sense of pride!ย  It got me thinking about what else we could do. I asked lots of questions, and over time, started to think about a biosphere project; I developed the idea with my manager and I ran with it.โ€ย 

Joseph presented his biosphere project to theย centreโ€™sย senior management teamย alongside ABM managersย recently,ย with outstanding success. Heโ€™s just had aย sign-offย to put the idea into practice over the Christmas period and into next year.ย ย 

Joseph says:ย โ€œI presented my idea to the team at Manor Walks,ย including my boss, the shopping centre manager and other ABM UK senior business people. I was nervous at first, but it was a brilliant experience and it helped to bolster my confidence.ย 

โ€œMy ultimate goal is to get schools involved. Itโ€™s a brilliant way of taking a tour around the world. What started as an area thatย piquedย my interest has turned into an actual passion point. I never considered for one minute that I would be doing thisโ€ฆItโ€™s not what Iย expected to beย part of my apprenticeship but I love it! It has really opened my eyes on the opportunities an apprenticeship can offer.ย 

โ€œIn the long term I want to take my career down a managerial route. With sustainability high on the agenda,ย I see thisย project as a great addition to my experience and look forward to next year when I get to realise my idea.โ€ย ย 

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