Basing its findings on key factors such as ROI, sustainability, customer satisfaction, floor occupancy rate, pareto analysis and consistent performance measurement framework, a new report deriving from the global technology research and advisory company, Technavio, has affirmed the top 5 performing global facilities management suppliers up until the year 2020.
The report acknowledges that the FM market is dominated by large ‘global players’ as a majority of supplier companies are getting involved with mergers and acquisitions to achieve maximum international reach; in addition to enhancing their service capabilities. Therefore, it has been suggested that organisations prefer to outsource their FM services and the suppliers are developing environmental management plans to adhere to the industry’s regional and global regulations.
In order, the top 5 global FM suppliers are:
- Sodexo: Provides facility management and food services across different industries worldwide. The company serves more than 75 million people every day. It provides more than 234 services for the benefit of clients’ employees. In March 2016, Sodexo was awarded a 10-year contract by Rio Tinto to deliver facility management services for its operations in Australia.
- Compass Group: A global leader in food services and FM support services. K-12 (part of the Compass Group) serves more than two million students every day in the US alone. Approximately, one-third of the top business schools in Europe are served by the company, and the Compass Service Framework was designed by the company to enhance their service capabilities and provide high-quality service to customers.
- Aramark: Currently maintains approximately 1 billion square feet of facilities across multiple industries worldwide. It owns over one million square feet of meeting space globally. The company manages over 45 unique world-class residential and day centers across the US and Canada. In April 2016, Aramark won Citi’s Sustainable Partner Award in recognition of the high-value services provided to the Citi Group.
- ISS A/S: Generates three million work orders on an annual basis. Annually, the company serves 13,809,467 square metres of office and industrial space globally. It caters to a large and diversified portfolio of B2B customers across industry sectors. The company performs 30 billion square meter of cleaning activities globally.
- CBRE: One of the largest FM service providers across the globe with a total workforce of 25,000 EFMs and 13,000+ engineering professionals. It caters to a client base of 25.8 million occupants and tenants in the global commercial real estate market. The company employs 300+ HSSE professionals, 40+ OSHA, and 501 trainers for health and safety as well as environmental management.
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