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Two events in the FM industry have gone VIRTUAL!

Next month, the Facilities Management Forum and Energy Management Summit will both be held as virtual events!

Facilities Management Forum – Monday 5th October
Energy Management Summit – Tuesday 6th October 

Both events will bring the industry’s leading buyers and suppliers together for business collaboration.

Your bespoke place is entirely free and includes benefits such as;

Prepare for every eventuality – We can build you a bespoke 1-2-1 itinerary of meetings with innovative and budget savings suppliers who match your requirements.
Gaining industry insight – Enjoy a series of topical webinars led by industry thought leaders.
Flexibility – Your attendance is flexible, you can either attend for half a day or the whole duration.
Save time – We will handle everything for you, saving you time and money by arranging all the meetings for you based on your requirements.

Click here to secure your FM Forum free pass  OR Click here to secure your Energy Management Summit free pass

Don’t miss out – Both events have extremely limited places remaining.

Lloyds Energy to create 700 jobs in liquid gas trade

Lloyds Energy Group LLC has submitted a formal application to export Liquefied Natural Gas (LNG) to countries with a Free Trade Agreement (FTA) with the US, creating a large number of jobs in the process.

Production involves extreme compression of natural gas, often methane, in order to improve the transportation process. The volume in a liquid state is 600 times less than in a gaseous form.

Exporting from their facility in Calhoun County, Texas, the project will be known as Point Comfort LNG and aims to significantly benefit the south central Texas coastal region, in part in the creation of around 700 direct, long-term jobs.

Lloyds Energy expects the project to also indirectly lead to thousands more jobs, as well as economic benefits and a predicted hundreds of millions of dollars in revenue.

“Lloyds Energy is strongly positioned to meet client demand, and submitting our Point Comfort LNG FTA application is an important first step towards making the final investment decision,” said Philip Holland, Lloyds Energy CEO. “The U.S. has an abundant supply of natural gas and the international market has a growing demand for cleaner, more-efficient fuel.”

 The company hopes to expand further into new territories, and with a potential new deal between the US and UK on the cards, many more could start setting their sights on Britain within the coming year.

Crises, CCTV and Cyber Crime top the total security summit

The global landscape has experienced a rather monumental change over the last year, with security being more relevant than ever as we go into 2017.

The first Total Security Summit of the year is determined to address these issues and uncertainties in a bespoke two-day event for security professionals.

Meet, share, connect and debate business relevant to your current and future projects with matchmade face-to-face meetings, experience a day of dining, drinks and discussion as you network with fellow business professionals and attend seminars covering a range of relevant topics.

Reaching a landmark age in political global challenges and uncertainties, it’s vital to prepare for the future, protecting crowded areas, addressing terror threats and discussing counter-terrorism is Dr Anna Maria Brudenell, Lecturer in Military and Security Studies,
Cranfield Defence and Security for the first seminar on Global Security Strategy.

As terror threats continue to rise and evolve without warning, discussing and understanding the implications is crucial to develop your security in a crisis. Chris Phillips, Managing Director, International Protect and Prepare Security Office (IPPSO) is presenting seminar 2 on Crisis Management and Communications

Video surveillance is being used in greater quantity and with higher quality expectations, with Britain among the leaders in CCTV operation, but are the benefits worth the cost? With few resources and increasing legal parameters, Simon Lambert, Independent CCTV Consultants, Lambert Associates is discussing  CCTV and Video Surveillance in seminar 3.

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John Marsden, Head of Fraud, Equifax, is discussing how to identify and tackle theft as it happens, assessing risk, detecting threats and ensuring on-going training in Seminar 4: Keeping your Business’ Cash and Assets Safe and Secure

Going into your second day, and following morning networking, James Willison, Founder, Unified Security Ltd goes digital. As our dependency on technology grows, many companies are more vulnerable than ever, between data and privacy risks to ransomware, hackers are becoming more sophisticated, and businesses need to adapt quickly for Seminar 5 on Cyber Crime – the United Security Response.

With a continuing rise in companies at risk of fraud, from physical fraud to high level hacking, security needs to be tight across the board, and the final seminar before more discussion and networking addresses these fears. Fraud Prevention with David Lee, Fraud Prevention Manager, Transport for London sees the summit almost to a close.

Taking place between the 13-14 March at the Radisson Blu Hotel, London Stansted, this year’s Total Security Summit is the industry go-to for professionals.

To secure a complimentary delegate place at either of the two annual Total Security Summit events, call Liz Cowell on 01992 374 072 or email l.cowell@forumevents.co.uk.

Or, to attend either event as a supplier, call Nick Stannard on 01992 374 092 or email n.stannard@formumevents.co.uk.

For more information, visit www.totalsecuritysummit.co.uk.

Imtech Inviron in blockbuster contract with BFI

Imtech Inviron have announced a three year deal with the British Film Institute (BFI).

The major project involves full time mobile engineering, helpdesks, energy solutions and further services across BFI’s five UK sites.

The meticulous planning and organising involves covering film premier events, as well as protecting the Master Film Store, a £12 million Warwickshire archive securing highly sensitive film reels dating back to the birth of film.

The almost half a million make up the world’s largest collection of moving image and film, which consists of cellulose nitrate, an incredibly flammable material that requires specially trained HVAC engineers.

“We are delighted,” said Duncan McKeich, BFI’s head of facilities, “The team have a great attitude and knowledge of all our sites, which is vital.”

“Their technical expertise and experience in this sector has ensured the smooth operation of our portfolio and through new initiatives, the partnership continues to evolve.”

The continued upkeep of the Master Film Store, according to McKeich, ensures “preserving the National Collection for future generations.”

Guest Blog, Cathy Hayward: FM in 2016 – what we’ve learnt and 2017 predictions…

The end of a calendar year provides the perfect opportunity for lines to be drawn, and predictions forecast. And while 2016 will largely be remembered for the number of famous lives it took, the surprise Brexit decision and election of Donald Trump, there were also more positive developments in the FM and workplace sector.

This year saw the word wellbeing become part of the workplace lexicon and that’s only going to intensify in 2017. Workplace design will focus on creating less sedentary work practices, says Adrian Powell, director at office design and build firm Active, through encouraging movement around the office space. “Companies recognise this will lower absenteeism and help to attract talent. Employees are certainly more educated now about healthy living and have become much more health conscious. Companies also realise that workplace stress is a massive health issue, so designing and creating a healthier and more relaxed environment will create true benefit.”

Powell predicts a real emphasis on ‘teams’, continuing the theme of collaboration spaces which took centre stage in 2016. “Employers are beginning to recognise that companies structured into high performing teams are enabling themselves to compete and win! This will be pushed for by millennials and gen Z workers who have grown up playing team sports, who may have the same expectations of their office.”

With a growing millennial workplace population, technological innovations will continue to make a major impact on the FM world. There will be more connection, more automation, and more significant impact in business and investment than ever before. “Service companies will need to be more technology savvy in the delivery of services and production of management information, as technology is shaping the human life at a rapid pace and service delivery needs to keep a pace with that ‘instant’ culture,” says Glen Cardinal, managing director of Platinum Facilities and Maintenance Services.  But he acknowledges that there’s a balance to be had with old fashion face-to-face customer relationships.

The Internet of Things which started being talked about in 2016 will become more affordable and be used by leading organisations to support enhanced workplace experiences. That’s the prediction of Andrew Mawson, founder and MD of Advanced Workplace Associates. And it’s backed up by Andrew Sugars, director of corporate development at Servest Group. “Data analytics and IoT will be more entrenched in FM’s way of thinking, in terms of helping the decision making process of where to direct their focus. The move from service focused KPIs to enhancing customer experience metrics will be driven predominantly through apps, that are changing the way end users interact day to day with their work environment.”

2017 will yield even more integration of CAFM and other systems within a building, adds Gary Watkins, CEO of CAFM provider Service Works Group.  “Effective management of the facilities lifecycle is often cited as an enterprise’s second largest expense, and system integration will allow better access to information, with intelligent workflows automating processes for high efficiency.  We expect data across all applications to be standardised, driving the market forward in areas such as automated guided vehicles, increasing productivity and work place safety.” Watkins also forecasts increased mobility, the rise of ruggedised devices, more wearable technology, increased location-based services and bigger big data.

There will also be a fundamental shift in service delivery models. Traditional FM service delivery models are going to come under increased pressure following the uncertainty of the Brexit decision, the recent election of Donald Trump as US president, Government policies around the apprenticeship levy, the new minimum wage level and the pressure, in the public sector at least, to involve SMEs in the supply chain.

“We are going to see more innovation around FM models, particularly for organisations with large property portfolios,” says Colin Kenton, managing director, FM services at KBR. “The Integrator model, whereby one outsourced organisation offers the client a cohesive solution by integrating process, technology, reporting and performance measurement/management across all service providers in the supply chain, will gain ground,” he predicts. This matured and adapted version of the managing agent model provides the client with a stand-alone matrix of processes, resources, skills and knowledge to manage all of its services, which crucially, meet their specific needs. Its innate flexibility responds well in changing economic and political times.

There will be further consolidation in the FM supply base, as service providers become unprofitable after further cost cutting. That’s the prediction from AWA’s Andrew Mawson. “Meanwhile larger SMEs and more thoughtful occupiers will seek out boutique FM supply companies to provide more innovative partnership based ‘workplace management’ services.”

With all these changes, there will be a major push by companies to attract and retain the top talent in the industry, forecasts Dave Kentish from people development specialists Kentish and Co. “This means that they will have to invest in developing people within their business and making sure they get known for being the company to work for. It’s all about growing your own.”

That’s certainly something that Nikki Dallas, MD and founder of FM recruitment business Talent FM, agrees with. She forecasts a need for more project management and space management professionals once the timetable for Brexit is known and banks and other financial services firms decide if they’re leaving or staying in London.  There will also be a demand for UK qualified talent in the Middle East with Expo 2020 Dubai and the FIFA World Cup in Qatar in 2022. “These large events require an improvement in infrastructure which means more need for built environment and FM professionals,” she predicts.  

What’s clear is the ramifications of the big decisions of 2016 are going to be felt throughout next year and beyond, but the enthusiasm for the FM sector to innovate, grasp the nettle of new technology and new service delivery models will ensure it triumphs over any further adversity.

 

Cathy Hayward is a communications specialist with over 18 years’ experience in a range of journalistic and marketing roles. She founded Magenta in 2011 after 13 years as a business journalist where she launched FM World and edited Charity Finance as well as working on titles such as Financial Management, Supply Management, Unions Today, Marketing Week, Soccer Analyst and Director.

Industry Spotlight – ide Systems: Powering the future of business…

A major topic of discussion this year has been around the topic of digital strategy. The development of IT infrastructure has culminated in businesses being expected to uphold a comprehensive digital strategy. However, this drives a pressing need for an electrical power supply that is continuous and reliable.

It isn’t unusual to be constantly barraged with IT buzzwords like big data and cloud computing, concepts that they are told offer a wealth of benefits if adopted. These trends, in addition to a shifting business landscape through globalisation and outsourcing, have made it necessary for facilities managers to invest in the right infrastructure to support digitisation.

However, beyond the software and hardware, facilities managers often overlook the power being supplied to IT systems. While it’s important that businesses choose the right IT system, so too is ensuring that these systems continue to operate in the event of a power failure or an emergency.

For example, there was an incident in 2015 where one of Google’s data centres experienced a power failure. This down time was a result of transient voltages caused by lightning striking the local power grid in Belgium. Unfortunately, several disks worth of data remained inaccessible after the incident.

This highlights the need for two things: first, facilities managers should ensure that power equipment is protected against lightning strikes and, secondly, that a building’s power supply is connected to an effective changeover system that can keep systems running in the case of an emergency. If a company the size of Google can fall foul of power failure on such a scale, so too can smaller businesses.

Changeover power

How can facilities managers keep IT systems operational? An important step is to invest in a changeover system that meets the needs of the application. These are designed to facilitate a power supply shift from mains electricity to a backup generator with minimal disruption to service, so they come with a multitude of configurations available.

For example, ide Systems was recently approached by a large London-based business to design a 400A manual changeover panel to ensure reliable power to the building’s IT systems. To maximise its effectiveness, our engineers designed the panel with a lightning protection unit and, interestingly, a multifunctional power meter that included text message functionality.

A powerful feature for remote monitoring, the text functionality offers an additional level of reliability to the system. The power meter’s text message facility works on the incoming mains supply so that, in the event of a mains failure, facilities managers receive a text instructing them to switch the supply over. This gives peace of mind that important IT systems will not lose power.

Innovations such as this can only be designed into electrical equipment if facilities managers give due consideration to emergency systems. While it is easy to think of IT systems as the sole responsibility of IT managers and technicians, facilities managers have a key role in ensuring the ongoing power required to sustain an effective digital business strategy.

 

Words by Matt Collins, business development manager at ide Systems

ide Systems is an integrated electrical engineering company and a recognised name in the design and manufacture of permanent and temporary power distribution equipment for events and onsite backup power. The company is committed to the quality electrical engineering of both core and bespoke products, distributed across the whole of the UK and Europe for sales and hire.

Increasing university commerciality will create further student housing partnerships…

A study by JLL’s Higher Education team has charted the rise of student housing partnerships between private sector operators and universities in the UK. 

Claiming to be the first to pull together comprehensive information on the student housing market, the study highlights the c. 27,000 new beds that these partnerships have created in the last 15 years, and the further c. 16,500 beds transferred from university portfolios. 

These partnerships have so far attracted £2.4 billion in capital investment and the number of partners has tripled in the last decade.

Robert Kingham, director in the management company’s Higher Education team, said: “As a market, the sector is maturing, evolving, and becoming more sophisticated. The scale of the challenge is huge. Universities own or lease a quarter of a million beds in the UK and we estimate that upwards of £5 billion is required to address their quality, in addition to creating more beds, to improve the student experience.”

JLL predicts a particular increase in the number of Design, Build, Finance and Operate (DBFO) schemes over the next five years, whereby a student housing partner takes a long lease of university-owned land, designs a scheme in conjunction with the university, raises finance, operates, builds, and takes the risk of finding occupants. In return, universities receive the expertise of a dedicated partner, a capital receipt and continued influence over creating a high-quality student experience. 

As a result, JLL expects universities who have not embarked upon this type of partnership before to look seriously at DBFO as an option. 

Martin Le Grice, head of Alternative Investment at JLL, added: “There is increased funder interest in the sector. This is partly driven by the opportunities in the DBFO and the emerging Strip Income markets, and the relative stability that Purpose Built Student Accommodation (PBSA) offers. When set against the difficulty in deploying equity, it demonstrates why funders are increasingly keen to enter what is currently a relatively closed market.”

The study concluded that affordability will be a major theme for all aspects of student accommodation over the next five years. This has become a priority concern for universities given the financial pressures on students, combined with high build costs and a lack of product which is driving up rents.

The full report can be downloaded here 

Guest Blog, Liz Allen – The Circular Economy: Re-thinking waste…

We have become used to the idea of recycling.  We do it at home, and more businesses are recognising the financial benefits of waste segregation and recycling in the workplace.  But is this enough? What ‘matchmaking’ could you do for your business waste? Could your unwanted waste material be just what someone else needs?

Each time a material is recycled, its quality is generally reduced leading to a higher demand for virgin raw material.  According to Friends of the Earth, humans today extract and use around 50 per cent more natural resources than 30 years ago – that’s about 60 billion tonnes a year.  If we continue in the same way, the amount could be 100 billion tonnes of raw material by 2030. It’s not just the environmental problems associated with resource extraction, there are often social problems such as human rights violations and poor working conditions linked with these industries which we should be taking into account.

There is nothing wrong with recycling, and we should all keep up the good practice while looking out for opportunities to think a bit wider and add an extra loop into a products’ life cycle.  The challenge is to move away from the ‘take-make-dispose’ linear route, and move to a circular model where the life of products and materials are extended before they are repurposed, reused or reprocessed to provide new or different services.

The beauty of a ‘circular approach’ is that it can be tackled at any point of the value chain – anywhere from extraction of raw materials, design and manufacture, through to use and disposal. This affects everyone and is providing the inspiration for all kinds of new business models which appeal to the millennials, who are less materialistically-minded, and environmentalists alike.

All kinds of organisations are piloting new business models to try and rethink waste.  These range from product leasing – where you hand it back for someone else to use, to improving product performance by building in upgradability, through to remanufacturing.  All these approaches try to keep the original material in use for as long as possible to get the best out of it before recovering or regenerating products and materials at the end of their useful life.

Organisations such as WRAP and the Dame Ellen MacArthur Foundation are championing approaches to support innovative business models.  These are popping up all over the place including a company in Holland called Mud Jeans which lets you lease a pair of jeans for a year. After that, you can return them for repair, get a different style or purchase them. St Albans based office furniture specialist, JPA will collect, repair and refresh your office furniture, rather than it going to landfill, while businesses in the FMCG market are looking at ways to redesign products so they can minimise the use of virgin material.

We are great at accumulating ‘stuff’, and apparently up to 80 per cent of the products made are thrown away within the first six months. As a society, we have gotten used to wanting the latest trend and another bit of kit, but this cannot be sustainable? All these products have used other materials to make them and there is not an inexhaustible supply.  Think about the opportunities; we are happy to download music and no longer own CD’s, therefore eliminating (or at least significantly reducing) the production of plastic discs.  So what else could we do?

 

Liz Allen is an environmental consultant at Hosking Associates Ltd, and has many years’ experience working with diverse businesses to translate environmental issues into practical actions. She helps organisations prioritise risks and opportunities to reduce costs, and manage compliance. Liz is a chartered environmentalist with experience in designing and delivering CSR, sustainability and stakeholder engagement programmes.

Level 6 degree apprenticeship consultation launched by the BIFM…

Working alongside a ‘Trailblazer’ group as well as higher education institutes and employers, the British Institute of Facilities Management (BIFM) is creating a new degree apprenticeship programme specifically aimed at senior facilities managers to equip individuals for a successful sector career.

A draft degree apprenticeship standard has been developed by the ‘Trailblazer’ group which details all requirements of someone working at a senior management level in FM. Furthermore, the standard is open for wider consultation to all employers and organisations not involved in the development process. The group is keen to ensure that the standard has the widest possible support and applicability across the sector(s), and represents good value for money for all potential end-users whatever the size of their company.

Fraser Talbot, Professional Standards and Education Manager at BIFM, commented: “Apprenticeships provide great benefits to both individuals and employers.  For individuals it can provide the knowledge and skills to launch their career within their chosen sector. 

“For employers it can provide them with a skilled, motivated and loyal workforce to meet their business objectives. That is why it is crucial that the trailblazer groups consult with employers and organisations in the wider industry to gather feedback on this proposed degree apprenticeship standard. This will ensure that the FM’s of the future have the knowledge, skills and behaviours required by industry.”

It comes after the government rolled out its ‘English Apprenticeships: Our 2020 Vision’ strategy in a bid to reach three million starts by the year 2020.

 

To complete the online consultation, click here

FM must digitalise to increase productivity, says JLL…

A recent report from the professional services and investment management company, JLL predicts that companies will continue to implement and embrace a digital facilities management approach; with new technologies changing how businesses handle workforce and facility operations becoming more available.

As workplaces progress to deliver additional flexibility, the ‘Reinventing Facilities Management for the Digital World report warns the FM sector must become a ‘digital business’ to meet rising expectations and demands – focusing on employees as ‘end-users of space’ and distributing an experience that is consistent to increase productivity and attract and retain the best talent.
To find out more and access the full report, click here