Atom is a cloud-based job management software solution designed to optimize the operations of trade, field service and facilities management businesses.
Atom aims to streamline every aspect of service delivery by providing powerful tools for job scheduling, customer and asset management, compliance tracking, and real-time reporting. Atom has been developed for all size businesses from the man in a van to the largest national companies.
One of the key offerings of Atom is its paperless system, which eliminates the need for manual document handling. Jobs can be assigned, tracked, and completed directly from the platform, with fieldworkers able to receive and manage tasks on their mobile devices. This helps businesses reduce administrative workload, minimize missed jobs, and speed up processes such as invoicing and compliance checks.
The software includes several core features:
- Customer and Site Management: This allows businesses to track customer data, manage job locations, and keep all critical information at hand.
- Compliance Management: Fieldworkers can use the mobile app to complete necessary compliance forms, including industry-specific documentation, ensuring jobs meet regulatory standards.
- Helpdesk Management: The software helps log customer inquiries, assign jobs to engineers, and track service level agreements (SLAs).
- Maintenance Scheduling: Businesses can plan routine maintenance, assign tasks to engineers, and ensure no jobs are overlooked.
Atom’s mobile app is a central part of its functionality, allowing engineers and field staff to manage their work while on-site. Using the app, staff can log time, record materials used, complete reports, and even capture customer sign-offs, all in real-time. This ensures accurate data capture and improves overall job tracking and communication with the office.
For businesses interested in trying out Atom, a free 30-day no obligation trial is available, allowing users to explore the full range of features without commitment. This trial provides an opportunity to experience how Atom can save time, reduce paperwork, and improve customer service.
To learn more, sign up for the free trial, visit ATFM’s official website https://atfm.co.uk To request a demo contact jonathan.blindell@saphiresolutions.co.uk.
