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Waste Management

Keeping our green spaces clean and safe

The nation fell back in love with its urban green spaces during the Covid pandemic – but, from discarded face masks to the fouling of lockdown puppies, keeping these spaces clean and safe is creating a massive burden for local authorities that simply do not have the funds.

Littering, dog fouling, spitting and public urination are all criminal offences subject to Fixed Penalty Notices (FPN), but inconsistent enforcement across the country over decades has eradicated standards of behaviour and complaints from the public continue to spiral.  Yet small behavioural changes have a big impact: consistent, routine enforcement reduces littering. Awareness changes attitudes. Spaces stay cleaner, safer and more enjoyable for the community.

With growing awareness of the value of these green spaces to physical and mental health, how can local authorities break the cycle of littering and achieve an affordable solution to environmental crime enforcement?

Dyl Kurpil (pictured, above), Managing Director, District Enforcement, explains why outsourcing environmental crime enforcement can not only release a financial burden on local authorities but also achieve behavioural change that delivers tangible community benefits.

Green Space is Essential

The importance of urban green spaces has long been established. The first city park was created in Preston in 1833, swiftly followed by an array of spaces across towns and cities to improve the unhealthy lives of city dwellers. Over the past five decades acknowledgement  of their importance to society, and as a result investment in these spaces, has steadily declined. Until the arrival of a global pandemic, when our parks became the only chance for outside exercise for huge numbers of people.

This uplift in awareness and usage also ties into more recent acceptance of the role of urban green space in improving physical and mental health, contributing to reducing crime and antisocial behaviour, encouraging community cohesion and environmental benefits, including clean air. With growing awareness of the value of rewilding and pollinator friendly habitats, local authorities are combining with voluntary groups to refocus on these vital resources.

Nevertheless, with UK local authorities facing a £3 billion budget deficit as the nation emerges from the pandemic, there is huge pressure on resources. How can a council prioritise clean green spaces? Yet, without proactive intervention littering, dog fouling and public urination will continue to undermine the safety and enjoyment of citizens.

Changing Behaviour

Littering is a criminal offence, although the swathes of litter and dog mess affecting our green spaces suggests that many individuals have no idea that every cigarette butt, piece of chewing gum or apple core they drop is criminal behaviour. People either don’t know or don’t care that if they are caught leaving an entire loaf of bread for the pigeons or the ducks, urinating in public or spitting – both of which pose significant risks to public health – they will be subject to a Fixed Penalty Notice (FPN) of up to £150.

Despite this, as the lack of consistency in issuing FPNs across the UK reveals, this is a difficult service for local authorities to provide both culturally and financially themselves. It is hard to manage and difficult to resource. The resultant ad hoc approach fails to achieve the education and awareness required to achieve behavioural change and, essentially, stop people littering.

The alternative is to outsource environmental compliance, a service that can be cost neutral for councils. Turning to a trusted third party, that is driven by a desire to improve the quality and cleanliness of green spaces, is not just about authorising the outsourcer to issue FPNs in the area. It is about embracing a service that combines compliance with education and awareness to drive behavioural change.

Proactive Community Resource

Changing attitudes is key. Outsourced litter officers are trained to engage with offenders as customers, explaining why they are receiving an FPN or, in some cases, just a warning.  With the right approach from officers, the majority of individuals typically respond with apology, embarrassment or confusion – it is the minority who become defensive, dismissive or, at worse, aggressive. As a result, FPN compliance can be as high as 90%, with few individuals opting to take the case to the Magistrate’s Court where, more often than not, it is the word of a known enforcement officer that is believed.

The underpinning goal is to reduce littering, which is why education and awareness are fundamental tenets of successful enforcement. In addition to local community campaigns and signage, officers also work closely with litter picking volunteers and take part in litter picks. The areas patrolled by officers are also intelligence led, with the routes created based on feedback and complaints from volunteers and general public about incidents of litter and fouling.

In addition, officers will be proactive. If there is a spike in litter from a local fast food provider, for example, the officer will talk to the manager and suggest ways to improve customer behaviour, such as new signage and more bins. Feedback is also provided to the council, raising problems such as inadequate litter disposal options or the need for more frequent bin emptying.

Environmental Determinism

By joining up the entire process and working with the wider community, an outsourced litter enforcement service can not only provide the council with important additional revenue, including a proportion of FPNs issued, which can be reinvested in environmental services, but also drive measurable behavioural change.

Each individual change has a wider effect – the cleaner the space, the more likely people are to find a bin or take their rubbish home. When litter is everywhere, people feel less compunction about their behaviour. With the majority of FPNs issued to first time offenders – with limited numbers of repeat offenders – people’s behaviour changes fast. Each time a council can take a more robust, consistent approach to litter enforcement, overall levels of littering fall – not only in green spaces but everywhere, from the high street onwards.

By creating an environment where accidental or lazy littering is eradicated, the focus can shift towards the serious, repeat offenders – enforcement teams have the time and space to undertake the more complex investigations.

Conclusion

The difficulty for local authorities is making the move and deciding to trust a private sector outsource provider. This is where the attitude of the outsourcer is key. The company needs to be transparent about both processes and cost model. It needs to demonstrate that officers are not incentivised on the number of FPNs they issue, but that the business model stands up based on jointly agreed deliverables. And it needs to be part of the wider process of education, community engagement and taking a proactive approach to achieving behavioural change.

That change is long overdue. For too long the inconsistent strategies adopted by different local authorities have resulted in rising complaints about littering, dog fouling and fly tipping.  Even at the beginning of the COVID-19 pandemic while some local authorities started to enforce FPNs for spitting due to the rapid spread of the virus, the approach was not consistent across the country.

Reliance is on dedicated teams of volunteer litter pickers. If the litter problem can be dealt with before it is dropped, our streets and our green spaces will be cleaner, healthier and more enjoyable for everyone.  And the burden for cleaning and maintaining these invaluable spaces will also reduce. Behavioural change is key – and that can only be achieved through consistent enforcement of the law.

Do you specialise in Asset Management solutions? We want to hear from you!

Each month on FM Briefing we’re shining the spotlight on a different part of the facilities management market – and in September we’ll be focussing on Asset Management solutions.

It’s all part of our ‘Recommended’ editorial feature, designed to help FM industry buyers find the best products and services available today.

So, if you specialise in Asset Management solutions and would like to be included as part of this exciting new shop window, we’d love to hear from you – for more info, contact Paige Aitken on p.aitken@forumevents.co.uk.

Here’s our full features list:

Sep – Asset Management
Oct – FM Software
Nov – Intruder & Alarm Systems
Dec – Fire & Safety Equipment

INDUSTRY SPOTLIGHT: IPL Global’s EcoSort Recycling System

By IPL Global

The EcoSort Recycling System provides an aesthetic, flexible, functional, and easy to use solution for collecting recyclable materials in the workplace.

Our EcoSort range includes a 60-Litre Midi and a 70-Litre Maxi, both of which are completely interchangeable and come with a variety of lid options as well as a wide range of colour and graphical options. This versatility allows for the creation of a truly unique and uniquely customised recycling solution to fit any workplace environment.

In our current climate, minimising non-essential contact is critical. COVID-19 and other germs are distributed primarily by droplets produced by coughing, sneezing, talking, and exhaling. Those droplets can then land on nearby objects and can then transfer from surfaces onto your skin.

Therefore, ensuring minimal contact and general hygiene acts are important practice. The EcoSort’s boasts a number of non-touch lid options- making our recycling bin an excellent solution when it comes to not spreading germs.

Click here to learn more.

Do you specialise in Waste Management solutions? We want to hear from you!

Each month on FM Briefing we’re shining the spotlight on a different part of the facilities management market – and in August we’ll be focussing on Waste Management solutions.

It’s all part of our ‘Recommended’ editorial feature, designed to help FM industry buyers find the best products and services available today.

So, if you specialise in Waste Management solutions and would like to be included as part of this exciting new shop window, we’d love to hear from you – for more info, contact Paige Aitken on p.aitken@forumevents.co.uk.

Here’s our full features list:

Aug – Waste Management
Sep – Asset Management
Oct – FM Software
Nov – Intruder & Alarm Systems
Dec – Fire & Safety Equipment

How the uptake of IoT at County Councils is driving efficiencies

Local authorities continue to face mounting pressures from the government on wide-ranging initiatives, from targets on climate change, to improving social care and overhauling waste management – all with budgets squeezed tighter than ever. The past 12 months have seen tremendous interest by local governments in IoT technology solution deployments as a mechanism they can use to help meet their aggressive budget and social goals, achieving scale by addressing multiple use cases at once.

Nick Sacke, head of IoT solutions at Comms365, discusses some of the priority challenges local authorities are facing, and how IoT deployments can be rapidly rolled out and scaled to not just overcome such challenges, but exceed them… 

Healthcare and Assisted Living

There remains a singular challenge within healthcare and assisted living, which is to be able to deliver at scale affordable health and social care for an increasingly ageing and vulnerable population. Technology can be a great enabler of this by helping to automate the mapping of activities into a profile around an individual. By taking regular snapshots of what their day-to-day life is like, when they normally make a cup of tea or get out of bed, this information can be collected and mapped onto a profile, which can then be analysed and shared every day with the care organisation and local authority. This insight helps professionals to detect any potential trends and changes in behaviour that may indicate potential problems in near real-time as and when they arise, in turn, enabling streamlining and scale to operations by intervening earlier and with a targeted focus.

Targeted intervention allows expansion of existing resources, and a rapid return on investment in care-assistive technology. By flagging any issues earlier and preventing the escalation of problems while the individual is at home, the need for them to go to the hospital for check-ups or treatment is mitigated in turn, reducing pressure on the public purse. For example, if sensors detect a person hasn’t got out of bed for a while after they usually would, a carer can be sent to visit them. Without that timely intervention, the individual’s health could have deteriorated, resulting in hospital admission, or even worse. This has now been proven in field trials which have, at the time of writing, saved at least one life.

As well as monitoring the physical wellbeing of the individual, environmental information can also be tracked, including temperature and humidity. If there’s a change in such parameters, it can affect the vulnerable in profound ways. The temperature and humidity in the room needs to be appropriate for each individual need. At a basic level, this gives the patient comfort in knowing their environment is suitable for healing, but also mitigates against further potential issues, such as bacteria, infection and high CO2 levels which may enable a breeding ground for Covid-19 and other infections.

Collecting and analysing behavioural and clinical data can empower caregivers with more meaningful information, enabling them to intervene at the right time and deliver targeted individual care. Future developments in technology are expanding to biometric monitoring by putting sensors on the body to monitor vital signs – from heart rate, to temperature and even the pH of the skin, for those who are unwell to those who have exited the hospital – taking healthcare directly into the home. This provides a mechanism to help the NHS with extending their care beyond the hospital, with another significant return on investment.

Waste Management

It’s well publicised that as a nation, we are still producing far too much waste. The old processes for collecting waste from homes and public places are not efficient enough, leaving councils and third-party contractors with a huge challenge. So how can technology help?

Sensor technology can not only indicate how full a bin is, but it can help in the building of a data profile, in turn, creating an optimally efficient route to collect waste from the right bins, at the right time. These sensors can also detect temperature, to see if somebody has thrown something burning in the container, as well as the bin tipping over or being misplaced. Data profiling will provide not only a more efficient collections schedule, but also identify hotspot areas with potential problems including fly tipping.

Technology is also becoming more efficient at determining different types of waste, especially within underground storage, that can be particularly useful for recycling efforts. By deploying IoT solutions, sensors can check how much glass is in a particular container, by comparing the sonic ‘signature’ via intelligent algorithms for different types of waste materials.

IoT can also help third party contractors plan in advance by knowing how much waste they will be collecting, which has the potential to revolutionise payment models for contractors that are paid by weight. This technology will not only determine when is the best time to collect the bins, but also how much they are collecting by real-time monitoring of waste in the bin lorry itself, which can help the business to forecast revenue.

Parking

With 50,000 fewer shops on UK high streets than a decade ago, and a decline which is continuing, local authorities are looking to alternative initiatives to encourage people back to the high street. If shoppers are looking to travel to physical stores once more, the parking experience should be painless – or else they’ll just return to online shopping.

It’s estimated that motorists spend two months of their lifetime searching for a parking space – what if this could be cut down with the use of technology? What if your phone was to tell you in real-time where a parking space was? And better yet, what if you could reserve this space, or set up a subscription model to park monthly? It’s all about data collection and a better, more informed use of this data. By incorporating electric charging and disabled bays, as well as the use of innovative technology, re-engineered and revitalised parking solutions will drive revenue and provide more efficient and customer-pleasing services.

Lighting, pollution and air quality

Within the UK market, we’re seeing a big push towards creating even smarter lighting installations. The deployment of low energy bulbs has already been completed by many councils, but being able to switch on and off certain sections of the lighting estate depending on the activity can go much further in reducing energy consumption.

To do this, streetlights need to have interfaced ‘smart’ controllers that receive and transmit wireless signals to the lighting unit. The push towards smart lighting will use low power IoT networks to connect the lights, which will be undertaken on a huge scale, as even the smallest councils will enable over 10,000 streetlights. With such a focus on reducing energy consumption to meet national targets, this will soon become a priority.

As we strive towards a greener future, and with heavy regulations coming into play around air quality, there is a need for local authorities to be more proactive and involved in the health of their citizens. By tracking environmental elements such as pollution levels, CO2 concentrations in offices and classrooms and chemical pollutants, environmental monitoring will become a big part of both our indoor and outdoor future.

Conclusion

With consistent technological developments, IoT technology is advancing to meet ever more stringent challenges and requirements. We’re not only seeing an uptake in interest and the use of these solutions, but the actual technology itself is becoming increasingly adaptable, cost-effective, simple to deploy and maintain.

Hyper-efficient, agile, deployment and maintenance models are the prime focus. When an upgrade or fix is required, councils don’t want to remove it all – only a part. This means that as well as becoming more efficient, operational models and processes need to become adaptable, more automated, user-friendly and streamlined. The value of technology is now being understood, but there are now moves to make the design and deployment technology even more user-friendly, creating a better customer experience and collecting valuable data for insight. The guiding principle for deploying technology as an enabler of these more streamlined processes is simplicity and invisibility to the user, to ensure any potential barriers to adoption are removed.

Do you specialise in Waste Management solutions? We want to hear from you!

Each month on FM Briefing we’re shining the spotlight on a different part of the facilities management market – and in August we’ll be focussing on Waste Management solutions.

It’s all part of our ‘Recommended’ editorial feature, designed to help FM industry buyers find the best products and services available today.

So, if you specialise in Waste Management solutions and would like to be included as part of this exciting new shop window, we’d love to hear from you – for more info, contact Paige Aitken on p.aitken@forumevents.co.uk. Here’s our full features list:

  • Aug – Waste Management
  • Sep – Asset Management
  • Oct – FM Software
  • Nov – Business Continuity
  • Dec – Fire & Safety Equipment

Designing out food waste in hospitality – 4 stages to sustainability

As the UK Government steps up its campaign to reduce food waste, the hospitality sector is firmly in the spotlight. No one can deny the sheer scale of the challenge ahead. The hospitality sector produces over 1 million tonnes of food waste each year, according to WRAP.

Yet while setting targets is essential to driving change, companies first need to establish a benchmark and determine up front the scale of the problem. Where is food waste occurring: is it from spoilage, preparation or plate scrapings? Then more importantly, why is food being wasted: is it a result of over procurement, incorrect food storage or inconsistent portion control?

David Coaton, Corporate Sector Director – Hospitality, SWRnewstar, outlines a proven four stage model for cutting food waste within hospitality – and it starts with segregating, measuring and tracking food waste production.

  1. Understand scale

Targets for reducing food wastage are ambitious – with a goal to halve food waste by 2030. To date the Government has adopted a softly-softly approach. However, plans to encourage large businesses to publish their food waste statistics, plus DEFRA’s proposed mandatory food waste collections for households in England, are a clear indication of commitment. Indeed, the latter approach will further reinforce both the value of food segregation and public awareness of the scale of food waste across the hospitality sector.

Right now there is no specific legislation in place in England and Wales, unlike Scotland where any commercial business producing over 5kg of food per day has to segregate food waste by law. However, this is changing with a new UK Food Waste Champion and the government’s ‘Step Up to the Plate’ campaign. Along with other industry initiatives, including WRAP’s ‘Guardians of Grub’ and ‘Food waste, Bad taste’ from The Sustainable Restaurant Association which are actively encouraging food segregation to provide hospitality companies with an essential understanding of the scale, cost and cause of food waste.

There are so many factors that contribute to food waste, from over-buying stock to poor food storage and management and inadequate portion control – yet when all spoiled food disappears into the general waste bin there is absolutely no way to determine the cause of waste. However committed a company may be to improving sustainability, change cannot be achieved without fully understanding the level of food waste at every step of the process. By segregating and measuring food waste produced during preparation and cooking, plate scrape and stock clear out, a company can begin to see the trends in activity – and take steps to effect change.

2. Stop procuring waste

For any company still not convinced by the environmental drive to reduce food waste there is also a compelling financial argument for better food management – with companies saving £14 for every £1 invested in food reduction according to Champions 12.3 research. These savings are not derived solely from disposal costs, which are typically less than 1% of a company’s turnover, although there are undoubtedly savings to be made from maximising waste segregation. The very significant cost reductions are achieved by leveraging better understanding and smart procurement.

Growing numbers of hospitality companies now acknowledge they routinely procure waste by over specifying raw ingredients. In some cases this is due to suppliers’ minimum order value, which is a real problem for smaller businesses. But often it is because those placing the orders have no, or low, visibility of the level of wastage that occurs in the kitchen and cannot identify obvious problem areas. By segregating food waste at each step of the process, companies can reconsider spend – not only avoiding procuring waste but also looking again at processes for food storage, portion size and less popular menu items.

3. Gain employee commitment

The challenge in realising this sustainability goal is to get staff engaged in the process and that requires two key elements. Firstly, education and top level management focus. If a restaurant manager or chef is not committed to reducing food waste, nothing will change. And for chains with thousands of employees, with multiple different food production points, strong staff commitment is essential.

Staff buy in must be backed up by good processes. In a busy kitchen it is essential to make the segregation of food waste easy – if there is only one dedicated food bin, for example, hard pressed staff will likely resort to the general bin when the pressure is on. Simple steps in kitchen design can make a huge difference. For example, ensuring bins are arranged in pairs – general and food waste – at each food production station will make it easy for staff to automatically segregate food. Make it even simpler by colour coding bins and adding clear, concise labels, so that even when staff move between sections – even outlets – the recycling process is identical. By changing the mindset, a few very simple steps can help companies to design out waste.

4. Celebrate success to embed food waste reduction into the culture

Celebrating success is the key to maintaining employee commitment and embedding progressive food waste reduction into the business culture. The trick is to carefully define ‘success’. There are anecdotal reports that a strict, narrow focus on reducing the weight of food waste bins can lead to kitchen mistakes being hidden in black bags, leading to heavier general waste bins. A culture that acknowledges that accidents happen and lessons can be learnt from transparency is more positive in the long-run. The recent £4500 ‘wine incident’ at Hawksmoor made headlines for the right reasons.

There are also areas of cultural change that can radically reduce both the procurement and production of food waste. There is a strong argument for reducing choice and ditching less popular items as well as reconsidering portion size. Of course, this is a tough move, especially for those catering to a population that expects both choice and large portions. But the tide of public opinion is turning; from Blue Planet onwards, individuals are increasingly aware of the need for a more sustainable approach.  Understanding what food is being wasted and why helps identify menu areas to tackle. For example, garnishes of salad leaves or lemon wedges can be made optional, reducing waste and involving customers in the solution by offering them the choice. The return of ‘doggy bags’ is another potential solution. Better food management provides companies with the chance to embrace this shift in customer expectation and publicise their sustainability commitment and performance.

Recognising the position of hospitality businesses in the middle of the supply chain is useful to broaden the focus to include engaging suppliers and customers. A forward thinking waste management partner will provide recommendations and support to introduce stakeholder initiatives.

Conclusion

The hospitality sector has a significant challenge when it comes to food waste – and that means it is essential to set very bold targets. Ignorance is no longer acceptable. Create a benchmark, determine the scale of the problem and continually measure and track waste production. Ensure staff are engaged. Education is essential but what about incentives? It is important to celebrate success, for example, with league tables highlighting top performers.

Nominating a member of staff as sustainability champion is also a good step. Alongside a focus on food waste, this individual can help to reduce energy consumption by ensuring lights are switched off and minimising single use activity. With so many millennials and Gen Zs highly eco driven, embracing this wider sustainability focus can also help to build stronger staff engagement. 

Finally, don’t treat food waste as a one off campaign. Continual improvement is both essential and achievable. Review food waste metrics routinely and set new targets each year.  This is a long term commitment, and if the UK Government is to meet the UN Sustainable Development Goal to halve global food waste at consumer and retail levels by 2030, legislation is inevitable. Those companies that start to segregate, measure and reduce food waste now will not only be ahead of the game but also gain valuable financial payback, as well as employee and customer support.

Image by Ben Kerckx from Pixabay

Do you specialise in Waste Management? We want to hear from you!

Each month on FM Briefing we’re shining the spotlight on a different part of the facilities management market- and in August we’ll be focussing on Waste Management services.

It’s all part of our ‘Recommended’ editorial feature, designed to help FM industry buyers find the best products and services available today.

So, if you’re a supplier of Waste Management services and would like to be included as part of this exciting new shop window, we’d love to hear from you – for more info, contact Paige Aitken on p.aitken@forumevents.co.uk.

Here are the areas we’ll be covering, month by month:

August – Waste Management

September – Asset Management

October – FM Software

November – Business Continuity

December – Fire Safety & Equipment

For more information on any of the above, contact Paige Aitken on p.aitken@forumevents.co.uk.

Image by Quinn Kampschroer from Pixabay

Best practice waste solutions in property management

When it comes to managing waste, there are specific complexities in the property management sector. With many stakeholders; from tenants to managing agents, building managers and landlords, the property management sector requires a unique approach to engage all key parties. Each stakeholder will have their own priorities and targets to meet. 

Although there may be different internal goals for each tenant, it is critical that people are on board with the building objectives to ensure a plan can be put in place that works for everyone. 

Despite these potential challenges, there are best practice steps, which can be implemented to ensure all stakeholders meet their targets and, more importantly, feel and see the value of an ironclad waste management solution. 

Jo Gibbs, Corporate Sector Director at SWRnewstar, outlines the five key areas of best practices for property management… 

Understanding the building and the resources generated

Particularly in city centre locations there are a number of properties with a mixture of tenants, typically including; office, retail, residential, restaurants and coffee shops. The types of wastebeing produced at these sites can vary significantly from high volume food waste to office shredding. 

When designing solutions for property management, it is important to treat each building individually and understand exactly what waste is being produced at that location. Identifying the volume and type of waste the tenants are generating is the first step to ensure the correct services are in place to manage these waste streams most effectively and minimise costs.

Space is at a premium in many city centre buildings and prime retail locations. Ensuring the containers and waste areas are best utilised is not only best practice it’s a commercial necessity.  

Also, there is often a careful balance to strike to ensure the appropriate containers are available in the right places whilst minimising waste collection vehicle movements. Avoiding unnecessary vehicle movements is a key element in optimising the building’s overall carbon footprint and your waste management partner will be able to advise on the best solution.

Optimise the route of materials through the building

Sometimes when assessing an office floor, at first view it looks like they’re recycling 60-70 per cent of their waste; however, data can reveal that it is actually close to 30-40 per cent. Somewhere between the disposal point and collection by the driver, something goes wrong. This is often because of a lack of consistency about what goes where, and what is actually recyclable. 

A super effective solution is to implement a colour coded scheme across the building to ensure consistency for the cleaning teams, tenants and building managers, so everyone understands which containers are for which waste streams. Using consistent colour coding across the floors and in the waste areas reduces any room for error. 

Maximising segregation at source is the key to achieving sustainably high recycling rates. The challenge here is that recycling is not as black and white as many people think it is. For example, just because something is made of plastic, it isn’t automatically recyclable. A clear and simple system to label containers and communicate which bin items should go into is essential.

Engaging stakeholders

Consultations on each floor are an excellent way to engage with tenants, particularly when the messages are made specific and relevant for them. Actively looking inside peoples’ bins to ‘lift the lid’ and identify their most common waste streams is a very good place to start. For example, if a floor has high volumes of sandwich packaging from team lunches the educational process can be targeted to these particular items. The individual card and plastic components may be recyclable but when combined, they’re complex to reprocess. Also, food remnants can cause contamination.

As well as increasing recycling rates there are commercial benefits. Service charges are typically applied on square footage, resulting in tenants contributing the same to waste services regardless of the type or volume of waste actually being produced. This set up can lead to frustrations if not managed correctly. Food waste collections are a good place to start to address this situation. The building management team, supported by their waste management partner, can focus on engagement with food retailers to maximise segregation. Food is particularly heavy and when added into general waste collections it often results in overweight bins which push up the overall costs.

Data Driven Insights

Reporting and KPI tracking allows individual buildings to monitor progress and provides sustainability teams with headline results for the portfolio. The BBP best practice guidelines have set the standard for waste management reporting in the sector. Also, the quality of information available is improving as technological capabilities in the waste industry develop. 

Data on its own is only numbers, it is the understanding about what the numbers mean which is really valuable. A good waste management partner will focus on providing insight to support the regular reports along with an action plan to implement changes. For example, identifying that dry mixed recycling collections are being rejected due to contamination should trigger a review of the building processes and engagement with all stakeholders.

On-Site Management

If recycling rates stagnate before reaching agreed targeted levels on-site management can generate powerful results. 

Introducing a dedicated person to take responsibility for increasing segregation of resources, even for a few hours a week, is a significant step but the commitment is proven to deliver commercial and sustainability benefits.

On-site resource management is most effective with full support from the building managers. If materials arriving at the recycling area are too heavily contaminated on-site management can’t add much value. The process needs to start on each floor to ensure that all materials go into the right containers and help reduce contamination, particularly from food and liquids.

Fast feedback is one of the less obvious benefits of on-site resource management. If repeated contaminations are coming from certain areas of the building they can be highlighted to the tenants. Clear communication about what is going wrong combined with a solution which is monitored is proven to increase recycling rates.

Whilst Property Management presents particular challenges in balancing the requirements of all stakeholders following best practice steps helps embed behaviour change and achieve sustainable, long term results.

Do you offer Waste Management solutions? We want to hear from you!

Each month on FM Briefing we’re be shining the spotlight on a different part of the facilities management market – and in September we’ll be focussing on Waste Management services.

It’s all part of our new ‘Recommended’ editorial feature, designed to help FM industry buyers find the best products and services available today.

So, if you’re a supplier of Waste Management services and would like to be included as part of this exciting new shop window, we’d love to hear from you – for more info, contact Stuart O’Brien on stuart.obrien@mimrammedia.com.

Here are the areas we’ll be covering, month by month:

September – Waste Management

October – Asset Management

November – FM Software

December – Business Continuity

For more information on any of the above, contact Stuart O’Brien on stuart.obrien@mimrammedia.com.

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