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SmartServ Pro

The power of protection with SmartServ Pro for your business and the environment

By Kingspan

During the Covid-19 Pandemic, where physical access to premises has hit an all-time low, we have all adapted to new and exciting ways of working. In addition to the pandemic, increasingly strict regulations and environmental monitoring has meant that businesses like yours are having to work harder to ensure their underground wastewater assets meet these regulations and are not polluting the local environment.

While physical access was once a necessity to manage or monitor your assets, an array of technologies has emerged to combat this. Developed by Kingspan, SmartServ Pro is an asset monitoring solution which remotely monitors the performance of a building’s wastewater assets, such as sewage treatment plants, fuel and oil separators and pumping stations across a number of locations.

SmartServ Pro will send you instant alerts through our online portal to your phone or mailbox if the status of your system changes, including high-level alerts, power supply or any other issues that may arise. With SmartServ Pro you can plan your preventative maintenance schedule for your assets, ensuring they continue to work as expected, with little to no downtime. We have included this as standard in our Platinum, Diamond and Diamond Plus commercial maintenance packages for fuel and oil separators, sewage treatment plants and pump stations.

Call the team today on 0333 240 6868 to discuss your service and maintenance needs.

Bridging the gap between your SmartServ Pro unit and your computer or phone is the SmartServ Pro Portal. The SmartServ Pro unit monitoring your system then communicates with the secure SmartServ Pro portal, giving you access to the information from your wastewater asset at the touch of a button. The portal shows all assets across your site in one place, displaying real-time information and systems that may be alerting, allowing you to resolve these issues before flooding or pollution occurs.

If you would like more information on our SmartServ Pro remote monitoring software please visit our website: https://www.kingspan.com/gb/en-gb/products/service-maintenance/commercial-services/smartserv-pro, or if you would like to book free a demo please call 0333 240 6868 or email fmservices@kingspan.com.

How can SmartServ Pro help you monitor your underground assets remotely?

By Kingspan

Over the past 12 months, the global pandemic has encouraged us all to adapt to a new way of working, whether that be monitoring more sites due to furlough, or monitoring your assets remotely from the comfort of your home office. Due to these changes, many Facility Managers have adapted how they manage their sites and assets to ensure they continue to function as expected remotely.

This is where we believe Kingspan’s SmartServ Pro remote monitoring software can help you, offering the ability to monitor your underground assets at the touch of a button from your phone or computer.

With Kingspan’s SmartServ Pro you can receive instant alerts should the status of your asset change. The SmartServ Pro unit can be fitted to your new or existing underground wastewater asset, including; separators, pumps or sewage treatment plants. This unit then connects to the internal floats and power source of your assets to monitor their status, including levels, power supply or any other issues that may arise.

Bridging the gap between your SmartServ Pro unit and your computer or phone is the SmartServ Pro Portal. The SmartServ Pro unit monitoring your system then communicates with the SmartServ Pro portal, giving you access to the information from your wastewater asset at the touch of a button. The portal shows all of your assets across the site in one place, displaying real-time information and any warning. Should an issue occur the portal will automatically generate an email or text message alert to your phone or computer, allowing you to arrange to have it resolved before flooding or pollution occurs.

With Kingspan’s SmartServ Pro asset monitoring solution you could benefit from;

  • Real-time data on the condition of your below ground wastewater assets.
  • Automatic alerts sent directly to your phone or email.
  • Total visibility with access to assets anytime, anywhere with the SmartServ Pro Portal.
  • The ability to efficiently plan for service and maintenance visits.
  • Ongoing support from our Kingspan team

If you would like more information on our SmartServ Pro remote monitoring software please visit our website: https://www.kingspan.com/gb/en-gb/products/service-maintenance/commercial-services/smartserv-pro, or if you would like to book free a demo please call 0333 240 6868 or email helpingyou@kingspan.com.

Effortlessly (and Remotely) Manage Your Below-Ground Assets

By Kingspan

Managing below-ground drainage products across a company’s estate can be a huge challenge at the best of times. Ensuring that a company’s collective separators, pump stations and sewage treatment plants are all working safely and correctly is difficult when they aren’t always easily accessible and may be widely distributed across remote geographical locations.

The situation has become even more complex during the lockdown as the COVID pandemic continues. 

Travel restrictions are still in place for the foreseeable, which means large numbers of facilities team members are working off-site. But this constraint doesn’t reduce the need for companies to maintain vigilance over their underground assets.

It remains a requirement for all UK businesses under current EN 858-2 legislation in order to protect the environment and public health from local pollution events.

Kingspan’s brilliant SmartServ Pro system now offers facilities teams an all-encompassing solution to the problem of visibility and at a relatively low-cost (https://www.youtube.com/watch?v=Vj7An5CTa54&feature=youtu.be).

The benefits the SmartServ Pro brings include not just easy monitoring, legal compliance and optimum asset performance, but also significant time and cost-savings for a company.

How can SmartServ Pro help FMs save time and money?

Once installed, SmartServ Pro sends alerts to users about the need for servicing and emptying of an asset as and when required, rather than simply when a tankering contract requires it.

The system gives immediate notification of a drop in performance of any individual asset, along with details of the problem (ie. which component is failing) in order to give teams the information they need to action a repair.

This not only delivers significant time savings, but also avoids the disruption and costs associated with unnecessary tankering, plus it ensures both an asset management register and a management plan is in place.

Furthermore, if you’re looking for an outsourced management solution, the Kingspan Service team can provide nationwide preventative maintenance service packages for assets such as off-mains wastewater systems and oil separators. These start at just £12.50 per month. The team’s first-fix record of 93% speaks for itself, and we only use genuine manufacturers’ parts and spares for complete peace of mind.

Joseph Shields, Kingspan Service Director, advises: “Separators, pump stations and sewage treatment plants are not fit-and-forget products; they need regular servicing and maintenance.

Many businesses choose to service them based on historic precedent rather than need – in other words when it’s been done in the past. That’s unnecessary, potentially costly and it’s very wasteful. Added to this, you could be fined for not complying with EN 858-2 guidelines or prosecuted for polluting the local environment. Kingspan’s SmartServ Pro solves all these issues. It’s a big step forward from previous asset management solutions – even those which currently use sensor technology and end-user text alerts.  And users can be confident that the system is built on tried and trusted technology and software, backed by Kingspan know-how.”

Contact us to find out more about SmartServ Pro, or book a consultation to discuss your maintenance needs for your business, by emailing helpingyou@kingspan.com or calling:

  • GB: 0333 240 6868 (GB)
  • NI: 028 3836 4600 (NI)
  • ROI: 0818 543 500 (ROI)

[Note: discounts may be available.  Please speak to one of our Kingspan Service team for details.]

www.kingspanservice.com