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Systems integration ‘a major pain point’ for FMs

BESA’s SFG20, the industry standard for building maintenance specifications, says 67% of facilities management professionals are affected by issues relating to FM technology.

Based on a virtual poll, almost half cited system integration as a particular pain point within their business. When FM systems are unable to integrate with SFG20 and content must be imported manually, it often results in out-of-date and incomplete data.

Over half of those polled cited adhering to a maintenance standard as their most pressing issue. Facility managers said that they struggle to keep on top of the quantity of updates to the SFG20 standard, in response to an ever-changing legislative landscape.

With changes to regulations and legislation being commonplace within the industry, ensuring work is being carried out to the latest standard is of utmost importance. 

In response to these findings and the challenges Facilities Managers face, SFG20 is introducing its Digital Partner Programme. The programme has been created to support companies that have integrated their facilities management systems into SFG20’s new software solution, Facilities-iQ.

This new software solution allows users to create maintenance plans, tailor them to site-specific requirements, receive notifications when the standard is updated and then choose when to implement those updates. With this brand-new integration, SFG20 content seamlessly flows into other FM systems such as CAFM, CMMS and IWMS for operational activity.

Paul Bullard, Product Director at SFG20, said: “SFG20’s new Digital Partner Programme includes a variety of exclusive benefits for its users. Our proprietary, free to use, integration ensures that end users receive the latest version of SFG20 maintenance schedules, removing the risk of falling off the standard, which has been a challenge voiced by those working in the industry. 

“FM systems that belong to the Digital Partner Programme will gain a competitive advantage over those who continue to use manual processes to integrate content into their own systems on an irregular basis.

“Joining the SFG20 Digital Partner Programme highlights a mark of confidence, proving to your clients that you are working with a cutting-edge ‘smart’ solution to support an up-to-date use of evolving industry standards, with flexibility and effectiveness.”

The SFG20 Digital Partner Programme launched on Tuesday 3rd September, with the first Founding Partners integrating their systems with SFG20 confirmed to be Facilio, Opuz, Tabs FM, and BPD Zenith.

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