1st & 2nd July 2024
Hilton Deansgate, Manchester


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Liz Kentish, Managing Director – Kentish & Co

“The Science of Persuasion”

Researchers have been studying the factors that influence us to say “Yes” to the requests of others for over 60 years. There can be no doubt that there’s a science to how we are persuaded, and a lot of the science is surprising.

When making a decision, it would be nice to think that people consider all the available information in order to guide their thinking. But the reality is very often different. In the increasingly overloaded lives we lead, more than ever we need shortcuts or rules of thumb to guide our decision-making.

  • The six principles of persuasion – what are they and how can you use them?

Graham Perry, Commercial Director – Datore

“The hidden costs and value of Analytics in FM”

Data in the Built Environment is expanding like never before but is it benefiting the business that operate here. What is the Value of Analytics and what are the pitfalls.

  • Why is data growing and why will it continue to do so?
  • What are the benefits of Data Analytics in the Built Environment?
  • What are the pitfalls and how can you avoid them?
  • What are the options to derive the benefits and what are the potential costs?
  • What is the real value that businesses are actually seeing?

Andrew Hulbert, Vice Chairman – Pareto FM

“Entrepreneurship, Technology and AI Productivity Hacks”

Andrew will take you through his inspirational entrepreneurial journey highlighting how he utilised off-the-shelf technology to boost his business growth. Followed by a live demonstration of Chat GPT productivity hacks.

  • The story of Pareto FM (Bedroom to £50m valuation in nine years)
  • How off-the-shelf technology was utilised to accelerate business growth
  • The future of AI automation and embracing Open AI
  • Live demonstration of productivity hacks on Chat GPT

John Brownless and Karl Cundill, Joint Managing Director – Litmus FM

“Creating building optimisation through asset and lifecycle management”

Good asset management strategy optimises operational performance, minimises whole life cost and supports organisations’ corporate goals and objectives.

It can help to manage risk and drive business continuity strategies.

  • The importance of an Asset Register
  • Creating the right Preventative Maintenance Plan
  • The benefits of Lifecycle Modelling
  • The importance of a Forward Maintenance Regime
  • The future of Asset Management