1st & 2nd July 2024
Hilton Deansgate, Manchester

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Liz Kentish
Managing Director – Kentish & Co

“The Science of Persuasion”

Researchers have been studying the factors that influence us to say “Yes” to the requests of others for over 60 years. There can be no doubt that there’s a science to how we are persuaded, and a lot of the science is surprising.

When making a decision, it would be nice to think that people consider all the available information in order to guide their thinking. But the reality is very often different. In the increasingly overloaded lives we lead, more than ever we need shortcuts or rules of thumb to guide our decision-making.

  • The six principles of persuasion – what are they and how can you use them?

BIO:

As co-founder of Kentish and Co Liz’s key role is to develop our global business partnerships. Our current focus is working with both clients and serviceproviders to create true partnerships that stand the test of time and minimize day to day ‘noise’.
Liz is an ambassador and role model for those in facilities management, the built environment and the many other sectors of industry that Kentish and Cowork in.

Neil Everitt
Director of Strategic Engagement – Institute of Workplace and Facilities Management

Opportunities and challenges in the UK facilities management market?

Institute of Workplace and Facilities Management (IWFM) conducts regular research with workplace and facilities management professionals on key topics to gauge their sentiment and where they see challenges and opportunities for the future.

  • key findings from recent research
  • insight on key topics such as sustainability
  • skills and market confidence
  • activities that workplace and facilities management professionals should be prioritising as they respond to a rapidly evolving environment.

BIO:

Neil Everitt is Director of Strategic Engagement at the IWFM. Before joining IWFM he developed an interest in property after completing a volunteer procurement project for a charity providing community-based services in London. Prior to that he fulfilled a number of sales & marketing, procurement and change management roles, in several countries, with a large multi-national mining organisation.

Geoff Prudence
Director – Modern Support Services

50 Years of joining the Dots- A Shared Experience

Sharing learning experiences, with focus on, Risk and Compliance including CIBSE Guide M and Real Leadership techniques.

  • Sharing learning experiences
  • Risk and Compliance
  • CIBSE Guide M
  • Real Leadership techniques.

BIO:

Leader and Director in the FM industry and particularly known for actively championing the need for effective maintenance strategies, workable designs and driving improved standards of delivery in the built environment. Led numerous industry activities, panels, boards, improvement initiatives, with 21 years as Chair of Chartered Institution of Building Services Engineers – Facilities Management Group, and founder of CIBSE Fellows Network.

With over 50 years experience in private and public industry, including the Banking Sector, Critical Environments, large property portfolios, Transport/Rail Infrastructure, Local Authorities, District /Regional Government and the Education sector, with particular emphasis in recent years with leading change and business transformation.

Adam Baker
Sales Director – Equity Energies

How to take Net Zero from paper to purpose with action which makes a real impact

We know every Net Zero journey is different, and so are the resources you have to undertake it. Unfortunately this can leave many businesses passing around decarbonisation plans but not taking the steps to execute it, create true results and make a difference.

  • No more idealistic, let’s bring on realistic.
  • This session is designed to inspire you to take the next action for Net Zero with confidence, no matter where you are on your journey.
  • You should walk away from this session inspired with confidence about the next steps of your Net Zero pathway and knowing that those steps will create real impact for your business.
BIO:

Adam is Sales Director at Equity Energies. Prior to joining Equity Energies, Adam was ESG Advisory Director at Inspired Energy, where he led a sales team thatspecialised in helping organisations identify and implement solutions to meet their ESG requirements. Adam has worked with organisations across thehospitality, manufacturing, construction, and professional services industries.