Karen Farrell, Facilities Manager, Turner & Townsend
“The resilient FM – Leading change through mindfulness”
This presentation is all about how you can use mindfulness to lead powerful change in your personal life and working life. Mindfulness will improve your resilience, empathy and emotional intelligence and will help you to become a more conscious and empathetic leader.
- What is mindfulness and how can it make me more resilient
- Automatic Pilot
- Automatic pilot and your emotions
- The 7 attitudinal benefits of Mindfulness
Liz Kentish, Managing Director, Kentish & Co Ltd
“The art of successful outsourcing”
An interactive session to explore the secrets to successful outsourcing in FM
- The relationship pyramid
- Why outsource?
- Why does outsourcing fail?
- Role clarity – who does what?