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Water Hygiene

Consolidate your water in, waste out services with one trusted partner

By Metro Rod

Covid-19 has placed significant pressure on most industries within the UK, in a variety of different ways. In facilities management specifically, operators are juggling the challenge of managing multiple supply chains with several contact points against a stripped back workforce and budget, and a solution is needed to help them maintain the expected levels of efficiency.

To support facilities management providers feeling this strain, Metro Rod offers a one-stop-shop for all water in and waste out needs. Providing one point of contact, one nationwide price, and consistent invoicing and reporting across a multitude of services. Meaning we can reduce the struggle of managing multiple suppliers and save you both time and money.

Why choose Metro Rod?

Our commercial drainage and pump engineers– who are available 24/7/365 – are trusted by facilities managers across the country for maintenance and repair services, and we have vast experience in providing a first-rate service for FM providers working on properties across the private and public sectors.

With almost 50 depots nationally, we’re able to access 85 per cent of the UK’s commercial properties within just one hour, meaning we’re already on the doorstep of your customers. We can deliver all your existing water in and waste out services in one consolidated package, saving you the hassle of managing multiple contractors.

Meanwhile, our experienced engineers – who receive ongoing, in-depth training every year – truly are experts in their field and can quickly diagnose and resolve issues, therefore minimising the inconvenience to your clients, staff and customers. Our exceptional first-time fix and time to fix rates ensure that costs incurred are minimised.

Plus, we’re a digitally-enabled company, meaning we can provide instant visibility of any work, through our customer portal – Connect. We can also integrate directly with your own internal systems and provide additional reporting to ensure you are not only kept up to date but have a transparent view of all of the work undertaken. This enhanced reporting provides an isight into where costs are incurred and allows us to recommend intelligent solutions to reduce drainage problems and drive savings.

All combined, this means we can give you the best possible value for money with one point of contact for all services. Removing the need to juggle multiple supply chains and saving you valuable time and money.

Metro Rod’s services

We’re about more than just drains. As well as the more traditional systems, we’re also experts in water pumps and asset mapping. Our full range of services includes:

All of these services can be worked into a Pre Planned Maintenance schedule – a service plan for routine maintenance which takes place at regular intervals across the year, to prevent the problems which regularly occur in these systems. For example, ongoing scale or grease build-up in pipework can lead to overflows and blockages, which often result in emergency building closures and costly engineer call outs – something both you and your customers will want to avoid. Maintenance might not be top of your list but in the long term, it cuts down the number of emergency call-outs, reduces the amount you spend and keeps the customer free from unnecessary disruption.

Get in touch

To discuss your water in, waste out solutions and how we can help you save time and money contact us on 0800 66 88 00 or visit www.metrorod.co.uk/commercial-drainage/facilities-management.

Reduce contact points in the workplace with touch free drinking water solutions from Zip Water

By Zip Water

The COVID-19 pandemic has changed the world in incomprehensible ways. What is clear is as we emerge from lockdown there will be a need to incorporate touch-free technology to meet the vital health and hygiene requirements that the UK government has implemented, to ensure a safe return to the workplace.

With the average person touching their face more than 20 times an hour, it’s possible to transfer viruses from everyday objects, such as handles and taps, to the mouth and eyes, and vice versa. At Zip Water we have a number of new touch-free drinking water solutions for the workplace. Whether you already have a system fitted and are looking for a contactless retrofit solution or want a brand-new product that will enable staff and visitors’ hands-free access to drinking water, at Zip we have it all!

The brand-new Zip HydroTap Touch Free Wave offers a 100 percent contactless solution for filtered boiling, chilled and sparkling drinking water. To dispense water, a user simply hovers their hand 1.5-5cm from the smart infrared sensor and the water flow will stop immediately once their hand has moved away, if the tap is touched or grabbed it will deactivate.

For areas that require larger volumes of filtered chilled and ambient water, the innovative new floor-standing HydroChill HC03 touch-free dispenser is the perfect solution. Easy to install in areas away from the kitchen – such as staff rooms and corridors – this dispenser also features a nano silver surface coating that works to kill up to 99.9 percent of bacteria across a 24-hour period.

If you already have a Zip HydroBoil or EconoBoil system fitted in your workplace, our simple to install touch-free adaptor allows for the dispensing of boiling water without needing to touch the handle. The adaptor can be quickly and easily fitted over the existing HydroBoil or EconoBoil handle to enable users to dispense boiling water by pushing back on it with a cup.

To find out more about any of our products, please click here.

Industry Spotlight – Guardian Water Treatment: Clean water equals energy saved…

Water is essential to any building, needed for sanitation, drinking and HVAC system operation. When we think ‘clean’ water it is usually in terms of the first two purposes. Apart from human health, however, water hygiene is also essential for HVAC operation, ensuring systems run efficiently, preventing downtime and minimising energy wastage. How this water is cleaned can have an impact on energy consumption too. Steven Booth, associate director for Guardian Water Treatment, explains this relationship…

Facilities managers responsible for water hygiene may primarily think of this task in terms of keeping building occupants safe, preventing Legionella and other waterborne pathogens. These pathogens also pose a risk to water system function; however, with Pseudomonas in particular causing fouling which can lead to clogging, corrosion, inefficiencies and breakdowns. Where energy saving is in your remit, ensuring water used for HVAC equipment is clean should be a priority.

Steps to water hygiene

The first step in this process begins before the FM gets involved, when a building and/or its water systems are constructed. Correct water system design is essential, such as avoiding dead legs in the pipework, which can become breeding grounds for bacteria. At this point, in-built water treatment options are often chosen, with supposedly ‘fit and forget’ solutions a problem we see time and time again.

One common example is magnetic water conditioning, favoured due to its low energy and low maintenance credentials. Lime-scale formation is not controlled throughout the entire water system as effectively as with traditional salt-based water softeners, however, creating maintenance issues.

Once in-situ, water systems need fit for purpose maintenance and treatment, based on actual usage, rather than a ‘one-size-fits-all’ approach. Water monitoring will allow FMs to create a bespoke water treatment plan, catch small problems before they become big ones and identify the root causes of any issues to stop poor water hygiene in its tracks, rather than just throwing in more chemicals. In general, overdosing should be avoided, it puts operatives at risk from overexposure to nasty substances and in-itself can cause corrosion. Bromine, for example, commonly used in cooling towers, can degrade pipes. By reducing chemical usage, expenditure will be reduced too.

Further money and energy can be saved by exploring non-chemical water treatment options. Photocatalytic water purifiers greatly reduce bacterial levels without the use of biocides. And, as water is continually treated, maintenance requirements are also dramatically cut, as water systems do not need to be so regularly flushed out and dosing is reduced considerably, saving money across the board.

Our own non-chemical water treatment solution, Wallenius AOT, simply needs a light changing a couple of times a year. AOT can be used to treat water in closed-circuit systems where Pseudomonas is a particular problem, as well as on the incoming mains and for specific applications, such as spas and swimming pools.

Getting water treatment right could save FMs money, time and energy, allowing HVAC equipment to run more efficiently, while reducing an over-reliance on chemicals and the maintenance requirement that goes alongside dosing. What’s important is that the approach is integrated, managed and fit for a specific building, rather than a knee jerk reaction to a problem.


Guardian Water Treatment provides a range of water hygiene services. Its non-chemical alternative to water treatment, Wallenius Advanced Oxidation Technology (AOT) is a safe, environmentally friendly and cost-effective option for controlling bacterial growth, minimising environmental impact by reducing chemical usage. For more information, visit: www.gwtltd.co.uk.