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Salisbury Group

5 minutes with… Nick Platt, Salisbury Group

The fast-growing facilities management group’s Managing Director, Sales and Marketing, Nick Platt, discusses the FM sector’s challenges, opportunities and working together better as an industry…

Tell us about your company, products and services.
Salisbury Group is one of the UK’s leading providers of facilities management, maintenance and energy solutions. We provide services to more than 170 clients and manage over 10 million sq ft of facilities at over 1,000 sites across the country. Recently, we have grown our business by winning new contracts in both public and private sectors. We now work with some of Britain’s best known brands in commercial property, finance and insurance, retail and hospitality, infrastructure and logistics. It’s a very exciting time in the company’s history.

What have been the biggest challenges the FM industry has faced over the past 12 months?
Since entering FM in 2006, I have never seen so much negative press towards our industry. If you compare the current share prices of most of the quoted companies, you see a pattern. Unhappy shareholders, multiple profit warnings, changes in leadership… these issues lead to short/medium-term turmoil and constant restructures, which is normally not in the interest of the customer. The industry’s biggest challenge is to change the perception of our industry at all levels. This will require real co-operation between lead companies, suppliers, subcontractors, shareholders and also the customer.

And what have been the biggest opportunities?
At Salisbury Group, we see a lot of opportunities. With a sustainable contract management policy, low overheads, a national presence, self-delivering the vast majority of services and an entrepreneurial senior team, we are well placed to be the credible alternative to the struggling companies.

What is the biggest priority for the FM industry in 2018?
We need to work together as an industry more. We don’t have a unified voice and the whole industry suffers from that. Hungry FM companies looking for growth and procurement departments driving savings have reached a tipping point. For both service providers and customers, the biggest priority needs to be sustainability of contract, with reasonable KPIs/SLAs delivered in a transparent way.

What are the main trends you are expecting to see in the market in 2018?
The growth of exciting medium-sized businesses – like Salisbury Group – challenging the established companies. Also, technology is becoming more affordable and FM providers can produce more data than ever before. The question is what to do with it?

What technology is going to have the biggest impact on the market this year?
FM is traditionally slow in terms of investing in, testing and implementing new technologies and platforms. The remote monitoring of assets – connected in the Internet of Things – has the potential to rewrite the rule book for FM. However, this type of innovation can be seen as a short-term threat to revenue streams. Salisbury Group is proud to be a disruptor and is currently trialling some technologies that will improve efficiency and reduce costs.

In 2020 we’ll all be talking about…?
A more dynamic FM market in which customers have alternative choices to the usual suspects.

Which person in, or associated with, the FM industry would you most like to meet?
Rupert Soames CEO of Serco. No nonsense industry leader.

What’s the most surprising thing you’ve learnt about the FM sector?
No matter the role or level of seniority, I meet people on a daily basis who are passionate about their work and the customers they serve. It’s very inspiring.

You go to the bar at the FM Forum – what’s your tipple of choice?
A glass of dry, crisp white wine.

What’s the most exciting thing about your job?
Meeting people and companies who want to make a better environment for their colleagues. When I first entered FM, my family and friends thought I was nuts. I have visited many locations and facilities that are not accessible to the public, which is always interesting. I still cannot believe how privileged I am to work in this industry. Every day is a school day.

And what’s the most challenging?
Due to the amount I travel, I have to spend time away from my family and balancing things can be difficult. Like most people, achieving a good work-life balance is very important to me.

What’s the best piece of advice you’ve ever been given?
Employ people better and more intelligent than you.

Peaky Blinders or The Crown?
Both. I admire the entrepreneurial spirit of Peaky Blinders and the stability of the Crown. Both can be described as ‘The Firm’.

Salisbury Group enters Local Government sector

FM and maintenance specialist Salisbury Group has secured a key agreement with Aylesbury Vale District Council). The contract includes the provision of mechanical and electrical planned and reactive maintenance services to all Council sites and facilities across the Vale.

The three-year contract marks Salisbury Group’s move into the Local Government sector. It will see the company apply its Central Government expertise and multi-site, mobile engineering capabilities to support AVDC in achieving its strategic goals. The Council has the option to extend the contract by a further two years.

Salisbury Group won a competitive tendering exercise and its submission was praised for its high quality solution and its focus on the importance of delivering value across a range of areas, as well as its cost effectiveness. The two organisations are now working closely together to mobilise the contract, with services due to start at the beginning of April.

“This is an important milestone for Salisbury Group as we enter the Local Government sector,” said Ed Swales, CEO of Salisbury Group. “This is the first step in a strategy to take the experience we have gained from working with Central Government and use it to bring value to another public sector environment. We are fortunate to have gained a client that has a clear vision for what it wants to deliver for its residents. We are committed to supporting AVDC by providing high quality services at excellent value for the people of Aylesbury Vale.”

Teresa Lane, Assistant Director of Aylesbury Vale District Council, added: “AVDC’s property portfolio plays an important part in generating income. This contract is designed to help us achieve our ambitious vision and goals.”

FM Xmas Party

Salisbury Group joins the FM Christmas Party fun

We are delighted to confirm the Salisbury Group as an Event Sponsor for the FM Christmas Party, which is being hosted by the team here at the Facilities Management Forum, along with our friends FMJ.

Taking place at London’s stylish Grange St. Paul’s Hotel on Tuesday, 28th November, 200 of the FM industry’s leading buyers and suppliers will gather under one roof for a fun-filled, relaxed evening of networking.

Nick Platt, Managing Director, Sales and Marketing at Salisbury Group, said: “Salisbury Group is delighted to be sponsoring this year’s FM Christmas party. As one of the UK’s leading providers of commercial facilities management solutions, Salisbury provides hard and soft FM services for over 170 clients across the country.

“We are outward looking in our approach and we welcome the opportunity to discuss the latest market innovations and new models. We look forward to seeing everyone on 28 November.”

Register Today for the FM Christmas Party!

Individual tickets are priced at just £35 (+VAT) per head, including drinks, canapes and entertainment.

But grab the early bird offer and you’ll pay just £30 (+VAT) per person!

Don’t miss out! Book here or contact Paige Aitken for more information on 01992 374079 /

Our Event Sponsors for the FM Christmas Party also include CEFDe-Ice, FSIATEC Security and Northland Controls.

FM Xmas Party

Register today for the FM Christmas Party!

We’d like to invite you to join us for an evening of networking and festive cheer at the FM Christmas Party, which is being hosted by the team here at the Facilities Management Forum, along with our friends FMJ.

Taking place at London’s stylish Grange St. Paul’s Hotel on Tuesday, 28th November, 200 of the FM industry’s leading buyers and suppliers will gather under one roof for a fun-filled, relaxed evening of networking.

Our Event Sponsors for the FM Christmas Party include Salisbury Group, De-Ice, FSIATEC Security and Northland Controls.

Our Drinks Sponsor for the evening is CEF.

Individual tickets are priced at just £35 (+VAT) per head, including drinks, canapes and entertainment.

But grab the early bird offer and you’ll pay just £30 (+VAT) per person!

Don’t miss out! Book here or contact Paige Aitken for more information on 01992 374079 /

FM Forum

Looking back at the 20th Anniversary FM Forum

The 20th anniversary Facilities Management Forum took place at the Principal Hotel in Manchester earlier this week, with the UK’s leading FM professionals attending to source new suppliers, learn from insightful seminar sessions and network with peers who face similar challenges.

The two days were complemented with a gala dinner to celebrate the event’s birthday, while headline sponsor Salisbury Group converted the hotel’s bar into, of course, The Salisbury Arms pub.

On a more serious note, the FM Forum’s seminar programme was designed to inspire and educate, including the following sessions:

  • Facilities Management: Past, Present & Future – A Personal Perspective by Mark Whittaker, Integral UK & Chair of BIFM North Region
  • How Can FM Add Value & Transform Culture by Preston Gan, NHS Grampian
  • Personal Development Workshop: Sparkling Moments – Energising & Refocusing Your Team in 10 Minutes, presented by Liz Kentish, Kentish & Co
  • Energy Excellence: The Business Case – What Every Facility Manager Needs To Know, by Arthur Beattie, Carbon2018
  • We Are The Low People On The Totem Pole, by Jon Gudorf, Practical Action


The main focus of the event, as always, were the two days of matched face-to-face business meetings between FM professionals and trusted industry suppliers.

But don’t worry if your weren’t able to attend! The next FM Forum takes place in just six months time, on January 29th & 30th 2018 at the Radisson Blu Hotel, London Stansted.

To register as a delegate, contact Paige Aitken on 01992 374079 or email

Alternatively, if you’re a supplier and would like to showcase your products and services at the FM Forum, contact Luke Webster on 01992 374074 or email

Salisbury Arms

Salisbury Group sponsors the 20th Anniversary FM Forum in Manchester

Salisbury Group, the innovative facilities management specialists are headline sponsors of Forum Event’s 20th Anniversary FM Forum, and the first ever to be held in Manchester, at The Principal, Oxford Street, on 10th and 11th July.

The unique business-to-business event brings together executives from across the corporate world seeking partnerships & services in facilities management.

Mark Whittaker the Chair of BIFM North Region is one of the key speakers at the accompanying seminar programme.

Salisbury Group’s Managing Director, Sales and Marketing, Nick Platt explains: “We’ve participated in FM Forum events over many years. They have been held in London and Northampton, so we asked Forum Events to bring their event-management expertise up to Manchester, so we could connect with a whole range of clients that are based in the North. So far it’s proven to be a big success. We can see already, from the advanced appointments, that we will be meeting many new faces and companies that we would have missed down in London.”

Salisbury Group’s sales team, who have already won contracts with FTSE 100 and 250 clients this year, will meet over 40 prospective clients in the two days.

FM Forum’s Luke Webster adds: “We’re delighted to welcome Salisbury Group as the headline sponsor for what is going to be a very special 20th Anniversary FM Forum, which we’re also taking to Manchester for the first time. It marks the eighth time Salisbury Group have attended the event as a trusted industry supplier, with a great reputation in FM, so they clearly see the benefits of the FM Forum. They’re also bringing their imagination and innovation to the Forum, renaming the Hotel’s Pub ‘The Salisbury Arms’, with their very own Pub sign for the duration of the event”



Salisbury Group is one of the UK’s leading providers of commercial facilities management solutions. With a truly customer-focussed approach, Salisbury is trusted to deliver flexible, worry-free facilities management services that meet a varying array of operational and commercial needs.

Salisbury Group currently manages more than 320 business premises and over 11 million sq ft across the UK.

Industry Spotlight: Take full advantage of Salisbury Energy’s cost-effective solutions…

Salisbury Energy offers support in reducing occupancy costs. We generate savings through the update of building infrastructure. We design, procure, install and deliver a bespoke energy solution.

For example, changing from fluorescent to LED lighting can save you up to 51.3% against your current energy spend. In addition, we can carry out a whole asset base review. We provide a holistic solution including: site surveys; sourcing a wide range of equipment through our procurement process; detailed cost and savings analysis; installation and project management; service oriented maintenance, and we can also fully finance our energy management solutions.

Find out more about Salisbury Energy here