Jack Wynn, Author at Facilities Management Forum | Forum Events Ltd
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Jack Wynn

Crises, CCTV and Cyber Crime top the total security summit

The global landscape has experienced a rather monumental change over the last year, with security being more relevant than ever as we go into 2017.

The first Total Security Summit of the year is determined to address these issues and uncertainties in a bespoke two-day event for security professionals.

Meet, share, connect and debate business relevant to your current and future projects with matchmade face-to-face meetings, experience a day of dining, drinks and discussion as you network with fellow business professionals and attend seminars covering a range of relevant topics.

Reaching a landmark age in political global challenges and uncertainties, it’s vital to prepare for the future, protecting crowded areas, addressing terror threats and discussing counter-terrorism is Dr Anna Maria Brudenell, Lecturer in Military and Security Studies,
Cranfield Defence and Security for the first seminar on Global Security Strategy.

As terror threats continue to rise and evolve without warning, discussing and understanding the implications is crucial to develop your security in a crisis. Chris Phillips, Managing Director, International Protect and Prepare Security Office (IPPSO) is presenting seminar 2 on Crisis Management and Communications

Video surveillance is being used in greater quantity and with higher quality expectations, with Britain among the leaders in CCTV operation, but are the benefits worth the cost? With few resources and increasing legal parameters, Simon Lambert, Independent CCTV Consultants, Lambert Associates is discussing  CCTV and Video Surveillance in seminar 3.


John Marsden, Head of Fraud, Equifax, is discussing how to identify and tackle theft as it happens, assessing risk, detecting threats and ensuring on-going training in Seminar 4: Keeping your Business’ Cash and Assets Safe and Secure

Going into your second day, and following morning networking, James Willison, Founder, Unified Security Ltd goes digital. As our dependency on technology grows, many companies are more vulnerable than ever, between data and privacy risks to ransomware, hackers are becoming more sophisticated, and businesses need to adapt quickly for Seminar 5 on Cyber Crime – the United Security Response.

With a continuing rise in companies at risk of fraud, from physical fraud to high level hacking, security needs to be tight across the board, and the final seminar before more discussion and networking addresses these fears. Fraud Prevention with David Lee, Fraud Prevention Manager, Transport for London sees the summit almost to a close.

Taking place between the 13-14 March at the Radisson Blu Hotel, London Stansted, this year’s Total Security Summit is the industry go-to for professionals.

To secure a complimentary delegate place at either of the two annual Total Security Summit events, call Liz Cowell on 01992 374 072 or email l.cowell@forumevents.co.uk.

Or, to attend either event as a supplier, call Nick Stannard on 01992 374 092 or email n.stannard@formumevents.co.uk.

For more information, visit www.totalsecuritysummit.co.uk.

Facilities management growth to soar, says specialist

As the facilities management sector is reportedly set to double in size, companies are being advised to reduce costs to make the most of this growth in the next 7 years.

The facilities management in North America is predicted to grow from $606.4 billion to $1,887 billion by 2024, but the key to survival in such a rapidly building sector is to remain available and be sure it’s possible to offer clients lower costs, according to specialists.

“Businesses desire premium services from experts, but at low prices,” warned David Lynes, director of UniqueIQ, “but at low prices in order to keep in line with budget. Failing to meet this price expectation could result in lost custom.”

Responsible for managing a variety of workforces, regularly sourced from external companies, facilities management costs can too easily spiral out of control, according to Mr Lynes.

With industry growth also comes increased competition and it’s important to to remain appropriately competitive if companies want to continue securing future contracts.

“Keeping overheads low by streamlining the management of each outsourced service that is provided, and gaining clear insight into the movements of staff can help facilities management,” said Mr Lynes, “making it possible to offer the rates that organisations are looking for.”

Industry Spotlight: Eating away waste water blockages

FreeFlow Liquid consists of ten strains of aerobic and facultative bacteria that are able to digest organic matter, such as fats, oils and grease (FOG). The bacteria are able to work effectively across the wide range of pH, temperature and low-oxygen conditions that are common in drain lines and grease traps.

The particular strains of bacteria used in the product are food-safe and the product is NSF L2 approved, making it suitable for use in food processing applications. It can also combat the foul odours associated with FOG build-up, as the FreeFlow bacteria outcompetes sulphur-reducing bacteria and prevents H2S gas from forming.

“Food manufacturing plants often encounter difficulties with waste water supplies,” explained Bernard Daymon, CEO of NCH Europe. “Due to the nature of the products being processed, grease traps and drainage lines are often clogged with FOG and organic matter. This can lead to non-compliance, as well as a pungent odour and the risk of flooding or drain damage.

“Often businesses will use hazardous or caustic drain line un-blockers, which can actually damage the piping itself. Some are even classed as toxic, making them harmful to both staff and the environment, driving up costs even more.

“Biological solutions such as FreeFlow Liquid are safe for staff to use and eat away all of the organic build-up without causing additional damage to the piping system itself. By also being environmentally-friendly, businesses can avoid additional discharge fines and can minimize their waste water disposal costs.”

To ensure the bacteria are highly effective when dispensed, NCH Europe is also launching FreeFlow Nutrient, a bio-activator that boosts FreeFlow bacteria growth. This enables FreeFlow bacteria to become more mobile and break down waste easier.

FreeFlow Liquids are compatible with NCH Europe’s range of automatic dispensers, such as FreeFlow 50 and FreeFlow 100 dosing systems. These systems allow businesses to ensure waste water treatment solutions are dosed effectively and avoid costly under- or over-dosage.

Guest Blog: Kevin Winchester: Keeping water flowing during the winter

Kevin Winchester is Head of Business Development at BRITA Vivreau. As Facilities Managers across a range of business sectors formulate rigorous winter maintenance strategies, Kevin provides advice for ensuring drinking water systems continue to function smoothly during the months ahead.

With an icy polar vortex set to descend from the Arctic in the coming months and cause temperatures in the UK to plummet, winter maintenance is likely to be prompting headaches for a number of Facilities Managers. 

One crucial consideration is how to maintain drinking water systems. By following the steps below, businesses can get peace of mind that their system will keep functioning seamlessly. They can then turn their attention to incidents which can’t be planned for as comprehensively – like putting grit down on icy ground to stop staff and visitors slipping.

Take preventative steps

FMs should approach the maintenance of a drinking water system in much the same way they would a car. If you’re heading on a long journey, you don’t wait until you have broken down to make changes to the car, but rather you put measures in place before setting off. You check the tyres are pumped up, the fuel and other fluids are topped up, and that all lights and signals are working. Drinking water maintenance during the winter is much the same and should be centred on preventative maintenance and condition-based monitoring.

Facilities Managers should have a year-long maintenance regime in place and in winter it is essential to keep adhering to this. Are the filters scheduled for a change? Have electrical connections been tightened up recently? Are the pipes fully functioning?

Frozen pipes are an obvious point of concern over the winter months. However, often when it comes to drinking water systems, the pipes inside the building are less liable to freeze. In fact, a bigger concern is actually keeping drinking water in the pipes cool – this means it remains both hygienic, maintaining the biological quality of the water, and also saves energy. Facilities Managers should ensure that pipes are appropriately insulated to stop them getting too hot.
Cleaning is also crucial to maintenance. Machines should be cleaned at least once at the start of the day and once at the end of the day. Keep the whole drinking water cabinet clean with sanitising spray and a clean cloth or sanitising wipes. If nozzles are removable they should be sanitised daily, as should the surrounding area around the machine.
Drip trays should constantly be checked, emptied and cleaned – with sanitising spray or sanitising wipes. If there is a scale build up on the drip tray lid, this should be removed and cleaned with a mild descaler. If your dispense tap becomes soiled through heavy use with dried coffee and milk etc. then clean with warm soapy water and a non-abrasive cloth.
If ever in doubt about legislative obligations when it comes to drinking water maintenance, consult the Water Regulations Advisory Scheme (WRAS) which is dedicated to ensuring consistent interpretation and enforcement of regulations and byelaws.

Invest in quality equipment

Above, we’ve discussed some practical steps which Facilities Managers can take in order to have a successful maintenance strategy. However, the importance of quality equipment should not be underestimated. This greatly increases the chances of a drinking water system remaining almost standalone and limiting the time spent worrying about maintenance.

The beauty of BRITA Vivreau’s systems is that they are very reliable – on the condition that the kind of maintenance regime discussed above is followed. BRITA Vivreau’s team will also train the FM in how to correctly maintain the product.
Facilities Managers should consider investing in a drinking water system such as BRITA Vivreau’s LinkLine system – an inventive solution to traditional water flow in large buildings. The system requires a single chiller unit to offer purified chilled still and sparkling water, at multiple locations, on varying floors, across an entire building.

LinkLine is a method of networking your water supply, just as you would a communication network. It will continuously re-circulate the water around the pipes to ensure that freshness is guaranteed. One advantage is that it uses one chiller unit rather than lots. A system which involves fewer chillers, such as a centralised drinking water system, is likely to be more water, cost, space and energy efficient.
LinkLine also boasts a CMS which emails BRITA Vivreau and the client immediately with maintenance alerts, for instance if a certain gas is running low and needs to be replaced. Integration of systems with the internet now allows for real time tracking of barcoded items. The use of PDA’s can facilitate automated updates – providing peace of mind that the system is running without fault.
For these reasons, BRITA Vivreau has been chosen to provide drinking water for thousands of businesses around the world including the Co-op’s head office, which has been given the highest rating for sustainability and the Environmental Agency – the efficient, well insulated systems aiding compliance with ISO 14001 for Environmental Management.
Winter maintenance is tough and can be time consuming for FMs. A well thought through drinking water maintenance regime and investment in good quality products will leave FMs with one less thing to worry about as the cold bites.

Forum Insight: Top tips for social media success while attending B2B events

Whether you’re going to a big industry expo, specialist conference or attending one of our Forums or Summits, social media can help you get the most out of the event.

So we’ve pulled together five top tips to get you going…

  1. Get yourself up to date

Whether you’re an attending as a delegate or a supplier, make sure your personal and company social media profiles are up to date.

That’s everything from the logo and description to posting a few things to the account (whether that’s Twitter, Facebook or LinkedIn) to make sure it looks active.

Don’t forget, a lot of the people you meet at the event will do some research on you and your company by way of a follow up ­­– you want to ensure they have a great first impression when they stumble across your social media on Google.

If you don’t have a social presence, you really, really, should. It takes no time at all to get the basics set up on Twitter or Facebook and there are plenty of ‘how to’ guides out there if you need some help with brand pages and the like.

  1. Do some research

So your social media accounts are up to date and ready to go, now you need to find out where the conversation’s going to be happening.

Twitter is will be where you’ll see most activity during a live event, so spend a little time before you get there doing some research – find out what the event Twitter handle is (follow it if you haven’t already) and what the official hashtag will be.

Also, make sure follow a few industry media outlets ­– this will help you keep track of what’s happening at the event while you’re ensconced in meetings all day.

  1. Start the pre-event hype

During the lead up to the event let everyone know you’re going – @mention the official account and use the hashtag. Let the world know you’re super-excited, particularly if you’re exhibiting or speaking – tell them what you’re going to being talking about or the products you’re going to be showing off. You can do this across Twitter, Facebook and LinkedIn.

Also, think about using a company or campaign hashtag if you’re going to be doing special promotions during the event.

If you are promoting specific products or services, create a landing page on your website with data capture, just for the event in question – you can then push people there via social media so they can request more info.

  1. On the day…

The first thing to do is to check yourself in virtually across your social accounts – you’re in the building and you’re ready for business.

Now, if you have a busy event itinerary you’re not necessary going to have time to live tweet the entire thing. If that’s the case, say it with pictures – busy stand? Take a picture. See a great product on display? Take a picture. Sitting in an interesting conference session? Take a picture. It’s a quick and engaging way of getting your message across.

And if you spot something compelling, post a video.

You can also schedule posts in advance using tools such as Tweetdeck or Hootsuite. This is particularly useful if you’re trying to drive stand traffic or promoting products – and don’t forget to push people back to that website landing page.

Keep an eye on those industry news feeds – retweet or pass comment on any big announcements and get involved in the conversation.

  1. After the event

This is when you can have some fun. If you have a company blog, write up your experiences of the event. You don’t have to write an essay – 350-500 words would be sufficient – and then push that article out across your Twitter, Facebook and Linked in accounts.

Perhaps the most important post-event task is to follow up on all those delicious new leads and contacts you made – make sure you follow and like their social media accounts, both personal and company.

Finally, it’s worth searching the event hashtag and scrolling back through its timeline to catch up on the show news and, perhaps more importantly, see what your industry peers were up to…

Women Needed To Stop Construction Crisis

A construction specialist believes the taboo against women in the industry is leading to a massive gap in the market.

As workloads are rising faster than the worker pool, a huge skill shortage could be on the horizon, with the current situation only looking to get worse through 2017, according to specialist One Way.

“There’s still far too few people operating within and, crucially, entering the field,” said One Way’s managing director and co-founder, Paul Payne.

Getting more women into construction this year could be a game changer, with One Way launching their own initiative, #GirlsAllowed, explaining “more programmes like this are drastically needed.”

Construction contributes an estimated 6% of the economy, so seeing a longer term solution is becoming a growing concern that isn’t looking to stop in 2017, especially as the demand for experienced roles like planners, estimators and project managers becomes greater.

The demand could grow even more than anticipated, as research suggests projects resuming after delays caused by the Brexit vote will lead to a further surge.

“As investors shake off their Brexit fears, something is going to have to change fast,” explained Mr Payne, “these are skilled positions that require a considerable amount of training and experience so they can’t just be recruited off the street and placed in roles.”

Ireland work fatalities drop by nearly a quarter in 2016

Fatalities in the Irish workplace have reduced by 21% in the last year compared to 2015, according to figures by the Health and Safety Authority.

Many work sectors saw a large drop in deaths within 2016, while agriculture saw a rise of 21 from 18 in 2015.

The fatalities marked the lowest rate since 2009, a number that was reluctantly welcomed by analysts.

“It is especially important that as the numbers at work increase, accident rates are moving in the opposite direction,” said Martin O’Halloran, Chief Executive of the Health and Safety Authority, “nevertheless we must not forget the many families that experienced devastation and tragedy in 2016. It was a time when they lost loved ones due to events that should have been prevented.”

Of the deaths, 88% were men aged 25+, nine men over the age of 65 killed in the agriculture sector, and 45% of all deaths involved vehicles.

“It is clear that there is a systemic problem with safety on our farms,” continued Mr O’Halloran, as the agriculture sector continues to hold the highest recorded fatalities year on year, Our farm safety walks and knowledge transfer groups are designed to effect long-term behavioural change and it is only through this type of transformation that we will see a significant reduction in farm deaths.”

Imtech Inviron in blockbuster contract with BFI

Imtech Inviron have announced a three year deal with the British Film Institute (BFI).

The major project involves full time mobile engineering, helpdesks, energy solutions and further services across BFI’s five UK sites.

The meticulous planning and organising involves covering film premier events, as well as protecting the Master Film Store, a £12 million Warwickshire archive securing highly sensitive film reels dating back to the birth of film.

The almost half a million make up the world’s largest collection of moving image and film, which consists of cellulose nitrate, an incredibly flammable material that requires specially trained HVAC engineers.

“We are delighted,” said Duncan McKeich, BFI’s head of facilities, “The team have a great attitude and knowledge of all our sites, which is vital.”

“Their technical expertise and experience in this sector has ensured the smooth operation of our portfolio and through new initiatives, the partnership continues to evolve.”

The continued upkeep of the Master Film Store, according to McKeich, ensures “preserving the National Collection for future generations.”

One Event Management acquires Absolute Taste

One Event Management has acquired Lyndy Redding and McLaren Technology Group’s award-winning event design company Absolute Taste. As part of the acquisition, One Event Management’s premium catering brand Mecco and Absolute Taste will rebrand to form Europe’s foremost luxuxry event design company.

Both businesses will operate as Absolute Taste across a broad spectrum of hospitality services and concepts, including the existing portfolio of restaurants and cafés, private jet catering, bespoke events, fixed site contracts and performance sports hospitality, as well as live events and high-profile occasions.

Neil MacLaurin, Chairman of One Event Management said: “We couldn’t be more pleased that Lyndy and her team will be joining forces with One Event Management. Absolute Taste marks the best of the best in food design and hospitality, and is a fantastic fit as we strive to reach the pinnacle in food, drink and customer entertaining. We’re busy planning this year’s events and our new team is sure to knock creativity out of the park and create some phenomenal customer experiences.”

Lyndy Redding, Founder and Managing Director of Absolute Taste added: “I love Absolute Taste. It’s my life and the people who work for us are my family, therefore this is such an exciting opportunity as it widens our scope and brings us a raft of fabulous new events to work on and extraordinary people to work with. Being part of the McLaren Technology Group for 20 years has been amazing; we will always have their DNA in the business and we look forward to continuing working with McLaren both in F1 and at the McLaren Technology Centre. This new chapter will see us working with like-minded individuals who all share our unique attention to detail and unrivalled levels of service.”

Industry Spotlight: Advice and tips on attracting future engineers…

Doug Anderson, sales and marketing manager at Guttridge, discusses the importance of attracting future engineers and offers a few top tips along the way.

As a company, it’s important to not only chase the next customer, but also chase the next employee. The engineering sector should constantly attract new talent and actively encourage more females into what has traditionally been a male-dominated environment. It’s vital that future engineers should be motivated and passionate at the earliest stage in their professional development…

Why work in engineering?

The engineering sector is regarded as a cornerstone of the UK’s economic progression. In the future, engineers will be charged with producing cutting-edge technology and building structures that will help the UK tackle any renewable energy issues. To achieve this, there needs to be as many people entering the industry as possible. Organisations must remove any existing preconceptions and make engineering an attractive career path for all young people, by taking actions to promote and encourage working in the industry. How do we do this? Well here are four tactics to help secure the future engineering talent.

Generate interest early

Firstly, it’s vital to ensure that children and students of all ages, male and female, are informed about engineering. There are many different disciplines within the sector, offering different opportunities. Young students who are passionate about engineering and keen to enter the industry should have the opportunity to make informed educational decisions in order to realise their ambition.

The education sector and schools are improving increasing awareness in the sector, by using dynamic teaching methods to help bring science, technology, engineering and maths (STEM) to life. Attracting girls to the industry is a huge priority as they are still scarce in the engineering profession despite the career opportunities it offers.

As well as emphasising the importance of STEM to students, male and female, it is just as important that teachers and parents are aware of the importance and benefits that working in engineering can bring.

Earning and learning

In the past, engineering companies tend to lack an on-campus presence at schools, colleges and universities which hasn’t helped graduate intake into the sector. However, in recent years the visibility in terms of career potential are now in front of young talent.

The cost of attending university deters many young people, so it’s crucial to make them aware of the existence of other routes to a successful and rewarding career. Apprenticeships and internships offer an opportunity to learn whilst earning a wage, and can become a huge step to further education later in life. In-house training is offered alongside fully funded qualifications to help employees enhance their formal education. Organisations need to provide these development opportunities to help attract engineers from a wider range of social backgrounds. Learning on the job can produce more well-rounded employees – as it requires hard work and dedication.

Removing industry preconceptions

In the past engineering has been perceived as a male-oriented industry, and the lack of female engineers in the UK suggests that very little has changed. Given the diversity roles within the sector, there is absolutely no justification for this.

Perhaps as an industry we need to effectively relay the message that a career in engineering offers a wealth of opportunities that actually take place in very modern and high-tech environments, as opposed to grubby ones.

Wealth of opportunity

The scale of opportunity that engineering can provide for entry level students is superb. Engineering is an exciting career field to be involved in, and new opportunities are always available for qualified engineers. It is a flourishing and fast growing sector, not to mention engineering graduates earn some of the best salaries in the country.

Many engineering businesses have offices overseas, so there are also opportunities for graduates to travel abroad, especially to the MENA area.

When it comes to interviews and the selection process, recruitment of new staff in the engineering sector needs to be based on talent alone, rather than gender or any other arbitrary factor. The more that a company builds its female workforce, the more women will be attracted to fill positions in the industry, and the industry will thrive.

It is therefore up to those currently involved in the engineering sector, to spread the word and improve the appreciation of a career which knows no bounds, and continue to do what we can for our future engineers.

At Guttridge we encourage the STEM subjects by working with The Imagineering Foundation to introduce school children to the fascinating world of engineering and technology. We are seeing extremely encouraging results with our local school and are working hard to ensure the children are inspired to consider a career in engineering.

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