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Stuart O'Brien

ABM UK wins Livingstone retail centre contract

ABM UK has won a three-year contract to provide The Centre, Livingstone, with a wide range of facilities management services.

The Centre, which is managed by global real estate services provider Savills, is the 25th largest shopping centre in the UK, divided into five different zones: Elements Square, Wintergreen, The Avenue, Almondvale Walk and Almondvale Place.

The new contract will see ABM UK provide socialist staff covering cleaning, security, customer services and management throughout the premises.

ABM UK is no stranger at supplying facilities management services to Savills, having already secured the contracts at 36 other properties managed by the company including: Fosse Shopping Park in Leicester, Eden shopping centre in High Wycombe, Buckinghamshire and The Liberty Shopping Centre in Romford, East London.

Jenna Pollock, ABM UK’s commercial manager for Scotland, said: “Everyone at ABM UK is delighted to be working with such an established and prestigious retail centre. Our approach for the contract is based on a strong commitment to further develop and train our on-site team, while focusing on enhancing the customer journey.”

Patrick Robbertze, director of The Centre, added: “We are looking forward to establishing a strong working relationship with all of ABM UK’s dedicated on-site team.”


FM Xmas Party

Join us for the FM Christmas Party!

Yes, we know the sun has only just made an appearance, but we’re already looking ahead to the Christmas party season – and we’d like to invite you to join us for an evening of networking and festive cheer!

The FM Christmas Party is being hosted by the team here at the Facilities Management Forum, along with our friends FMJ.

Taking place at London’s stylish Grange St. Paul’s Hotel on Tuesday, 28th November, 200 of the FM industry’s leading buyers and suppliers will gather under one roof for a fun-filled evening of networking and festive fun.

Individual tickets are priced at just £35 (+VAT) per head, including drinks, canapes and entertainment.

But grab the early bird offer and you’ll pay just £30 (+VAT) per person!

Don’t miss out! Book here or contact Paige Aitken for more information on 01992 374079 / p.aitken@forumevents.co.uk.

Interserve wins £3.6m East Sussex Academy contract

Interserve has won three-year contract to cater for an academy school in East Sussex.

Hastings Academies Trust in St Leonards-on-Sea is a multi-academy trust consisting of two secondary schools, six primary schools and one infant school.

The Department for Education secondary school league table has placed The St Leonards Academy in the top 7% of all secondary schools in the country for progress.

Interserve beat three other tenders to win the contract, valued at £3.6m. At the end of the term, Hastings Academy will have the option to extend the contract by a further two years.

The Academy has asked Interseve to provide a range of meals to the pupils and staff across the complex.

UK-based Interserve has gross revenues of over £3.6 billion and a workforce of circa 80,000 people worldwide. The company offers design, construction and consultancy, alongside facilities management that includes cleaning, catering, security and maintenance.


Don’t forget to register for the Energy Management Summit

Delegate registration for the Energy Management Summit is now well underway, so book now to ensure that your business is ready for the challenges of 2018 and beyond.

Taking place on 3rd October 2017 at the Radisson Blu Hotel, the event is FREE for you to attend and will give you the opportunity to:

  • Meet with trusted energy solutions suppliers
  • Learn at interactive seminars hosted by industry thought-leaders
  • Network with peers

The Energy Management Summit will be the most productive day you spend out of the office all year.

But act swiftly as we only have 65 delegate places available and they’re expected to go fast – to secure yours contact Jamie Higgs on 01992 374058 or email j.higgs@forumevents.co.uk.

Alternatively, if you’re an industry supplier and would like to showcase your products and services at the Energy Management Summit, contact Lisa Rose on 01992 374077 or email l.rose@forumevents.co.uk.

Beth Tweddle

Olympic medalist Beth Tweddle to keynote the Sports & Leisure Forum

Register for your FREE place at the upcoming Sports & Leisure Forum and, as well as meeting with suppliers who can help elevate your business to the next level, you will have access to two days of CIPD-certified seminar sessions.

What’s more, gold medallist gymnast Beth Tweddle will open the seminar programme, sharing her experience of life as an elite athlete and how sporting techniques can be applied to professional life.

The Forum has had an overwhelming response, with all 45 complimentary places now confirmed. However, due to popular demand, we have managed to secure an additional 10 places.

Other seminar topics include:

  • The Workforce Development Agenda
  • Managing Facilities
  • Revolutionising Fitness Technologies
  • The Future of Sport & Physical Activity in the UK

During the two days of the Forum, you will also get to meet with suppliers who match your project requirements for a series of face-to-face meetings. As our VIP guest, all hospitality is covered, including all meals and refreshments and overnight accommodation.

What are you waiting for? Book your place today!

Contact Gillian Small for more information on 01992 374073 / g.small@forumevents.co.uk.

Quarter of British accidents go unreported

New research by the Accident Advice Helpline has found that a quarter of employees have had an accident at work, yet one in six people wouldn’t report a potential hazard if they saw one.

The figures also revealed that nearly 23% of people polled wouldn’t know who to report a potential hazard to, meaning broken machinery, trailing wired and uneven floor often get left unfixed and unattended.

Out of 2,014 people polled, a third claimed they don’t have time to worry about hazards in the workplace, and 24% said they would ignore things like frayed electrical cords, spills or blocked fire exits, assuming it wouldn’t directly affect them.

In the event of an accident happening at work, a fifth said they would not know where to go due to lack of communication and training.

David Carter, spokesman for Accident Advice Helpline, said: “Accidents at work can easily be avoided if hazards are reported as soon as they are spotted and the more people who report it the better.

“When in a work environment it’s incredibly important to look out for one another to ensure injuries don’t happen.”

A quarter of those polled say they don’t think it is their responsibility to report a hazard even if it could be potentially dangerous, while just under one in 10 employees claim they have been told not to report a hazard by someone else.

Older generations are more likely to report something they thought was dangerous – with 93 per cent of 35 to 54 year-olds likely to say something compared to 76% of 16 to 24 year-olds.
Just under half admit they see various safety issues on a daily basis which have been around for a while, with 63%t saying they could be dangerous.

The most common hazards reported are a lack of safety around machinery, trailing wires, uneven flooring and the wrong equipment being used for tasks.

A quarter of workers say there are trailing wires in the workplace on a regular basis, while 16% work in an environment where machinery isn’t being used safely, with 17% often see others not wearing the appropriate health and safety protection when they should be.

A fifth of people have even witnessed a hazard within the workplace that has been intentionally masked or ignored.


Interserve supports ‘Ban The Box’ campaign

Facilities services provider Interserve has announced its support of the ‘Ban The Box’ campaign, offering job opportunities to ex-offenders.

The campaign is run by Business in the Community (BITC) a charity that works with businesses and aims to give people with criminal convictions a second chance at realising career aspirations and fulfilling their potential to become valued employees. The campaign asks that employees remove the ‘unspent convictions’ tick box on job application forms.

The international support services and construction group signed up to Ban the Box in 2014, removing the unspent convictions ‘tick box’ on application forms for its 50,000 UK roles. The company is now communicating the message of the Ban The Box campaign to its supply chain, working with 20 key suppliers, with a combined workforce of over 40,000, encouraging them to also support the campaign.

The company hopes that the campaign will make thousands of job opportunities more accessible to ex-offenders, contributing to BITC’s pledge to open up over a million job opportunities by 2020.

Government figures have revealed that over 10 million people in the UK have a criminal record.

The latest data (2014) from the Ministry of Justice (MoJ) and the Department for Work and Pensions (DWP), showed that 28 per cent of Jobseeker’s Allowance claims are made by people with a criminal conviction. BITC research has also demonstrated that 71 per cent of people with convictions think that ticking ‘yes’ to a question about convictions would affect their chances of getting the job.

Interserve’s own “Opportunities for All’ campaign helps businesses provide ex-offenders with the skills and employment opportunities needed to help them stay on the right side of the law and become valued employees. As well as continuing to work with BITC to raise awareness of the Ban the Box cmapign, Interserve plans to run events focused on promoting the benefits of implying ex-offenders throughout the campaign period.


FM Briefing

Welcome to the new-look FM Briefing

We’re delighted to introduce the FM Briefing (formerly eConnect for Facilities Management) – your one-stop source of facilities, health & safety, energy management and security news, in-depth analysis, events and jobs.

The FM Briefing is brought to you by Forum Events, the company behind the enormously popular Facilities Management Forum, Occupational Safety & Health Forum, Energy Management Summit, Sports & Leisure Forum and Total Security Summit – five highly-focused events that bring facilities professionals and key industry solution providers together for one-to-one business meetings, interactive seminars and valuable networking opportunities.

We’ll be delivering the latest news and topical discussion from across the FM sector, directly to the people who matter – through this new-look online portal and a fortnightly email newsletter to 14,000 subscribers.

Our readership includes senior buyers and caters for all sectors, including health & safety, fire safety, energy management, security, maintenance, testing & inspections, cleaning, operational, tendering, commercial property management, business continuity planning, space allocation & changes and many more, plus the countless suppliers who provide the sector with essential products and services.

For all FM Briefing editorial enquiries, contact Darrell Carter on 07967 947 076 or email Darrell.Carter@mimrammedia.com.

For all advertising enquiries, please contact Luke Webster on 01992 374 074 or email l.webster@forumevents.co.uk.


Stormsaver is the UK market leader for Commercial rainwater harvesting systems. We have been manufacturing, commissioning and maintaining systems up and down the UK for over 14 years.

Rainwater Harvesting systems are becoming commonplace technology with many businesses including them in new build projects and retrofitting to existing buildings. When maintained regularly, by professionals, the Stormsaver rainwater harvesting system can deliver savings of up to 75%.

However, like a car, all rainwater harvesting systems require maintenance in order for them to operate at optimum capacity and deliver 100% of your potential savings from your mains water bill.

When faced with the prospect of lifting manhole covers and dealing with electrics, many facilities managers would prefer to engage professionals to undertake this on their behalf. Stormsaver’s maintenance team, RainMaintain, service all brands of rainwater harvesting systems across the UK. All our engineers are fully confined space and health and safety trained and will provide you with a friendly, reliable service.

We can offer bi-annual service agreements, replacement parts and UV tubes, underground and above ground tank cleaning, pipework upgrades and full system upgrades if your system is non-operational. We can also provide you with legionella testing and cold water tank cleaning.  Once our visit is complete you will be provided with a full and comprehensive report, including photos.

So, make sure you are reducing the running costs of your building as much as possible and being as sustainable as you can be by getting your rainwater system serviced by Stormsaver. Honesty and reliability is at the core of what we do and we are passionate about water conservation.

Not got a rainwater harvesting system and wish you did have? Ask us today about carrying out a site survey to see if your building is suitable. We may even be able to fund the capital cost through one of our partners, and if you are a tax paying business you can get a grant through the ECA Scheme to offset the cost against your tax bill.

Schools, prisons, Universities, retail outlets, business parks, public buildings, sports complexes, transport and logistics companies…. All are suitable for rainwater harvesting and all could be making huge savings.

So next time you look out of the window and see the rain… think about how much you could be saving if you were collecting a free, sustainable resource, and call us on 0844 8840015

Wellcome deal for Ultimate Security Services

Global scientific and research charitable foundation Wellcome Trust has appointed Ultimate Security Services to manage its integrated service operations in an initial three-year deal, worth £3.6m.

Ultimate will provide services for the Wellcome Collection and the Gibb Building at 215 Euston Road in this first generation outsource contract, consolidating a number of different services including reception, Wellcome Collection hosting, loading bay, post room and reprographics.

Alan Aldridge, head of buildings, environment and workplace at Wellcome, said: “After a thorough tender exercise, we concluded that an integrated service provider like Ultimate would offer the innovation and expertise needed to successfully transform the services delivered by our reception, security and office logistics teams. I am delighted that Ultimate will be joining our existing family of on-site service partners, further enhancing our ability to develop innovative service solutions that support the wider organisation.”

Paul Harvey, board director, Ultimate Security Services, said: “We are delighted to be working alongside the iconic and globally recognised Wellcome Trust and the Wellcome Collection. Environments evolve constantly, and the resulting complexities demand intelligent and adaptive solutions. We are proud that Wellcome Trust has acknowledged our capability to deliver engaged frontline personnel that understand the pivotal role they play in safety, wellbeing and the customer experience journey.”