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Stuart O'Brien

You’re invited to join ByBox at the FM Christmas Party!

There’s just weeks to go until the FM Christmas Party, hosted by the team at the Facilities Management Forum and the FMJ – with help from our Partner ByBox.

ByBox believes that with the right technology, we can help keep the world working. Its software platforms and physical lockers enable you to operate with less inventory, and to reduce your costs.

FM Christmas Party

Wednesday 27 November – BEAT London – 6pm till late

Join friends, colleagues, suppliers and peers for drinks and canapes, and toast the start of the festive season. But act swiftly if you want to ensure that your name is the on the guest list, as we have a limited number of tickets left.

They’re priced at just £40 +VAT which covers your entrance, drinks and canapes.

Don’t miss out! Book today!

Our partners for the evening include the CSHAFSI, ByBox and Sanderson Cleaning Services.

IWFM teams with Microsoft for smart workplaces

The IWFM has begun a research and development collaboration with Microsoft to explore a shared vision for the role of technology in high performing workplaces.

A new programme themed around connected and smart workplaces will see the partners collaborate on new research that could influence workplace performance.

The collaboration will be launched during Workplace Week on 14 November 2019 with an industry event, while ongoing research, insights and guidance content being shared throughout 2020.  

The IWFM says advancements such as the Internet of Things, AI and big data, combined with existing technologies such as building information modelling, analytics and workplace design can contribute to improved building and business outcomes. 

As such, exploring the theme of workplace transformation in the technological age, the IWFM and Microsoft will jointly introduce new research to equip workplace and business leaders with tools and insights that could to transform their organisations into connected high performers.

The move follows research published by the IWFM last year, Embracing Technology to move FM forward, which explored the disruption and opportunities presented by technology and highlighted the opportunity cost of missing out on the digital upgrade.  

It suggested that the opportunities to be derived from creatively combining existing and new technologies to support better outcomes leave workplace professionals well placed to help businesses to stay competitive and efficient.

The IWFM says its alliance with Microsoft will combine the know-how of its own industry experts with the cutting-edge capability of the tech giant’s Smart Buildings team to explore the opportunities and challenges facing technology and workplace development. The programme will generate further insights to help individuals and organisations understand and navigate the technology and experience matters which can combine to create people centred workplaces capable of driving better outcomes.

Chris Moriarty, IWFM’s Director of Insight and Engagement, said: “We are taking, shaping and making future-ready the workplace technology conversation so its relevant to today’s businesses environment. The collaboration with Microsoft Smart Buildings team will harness our rich knowledge and resources to offer workplace optimising insights for the future, building on IWFM’s established research base. Working with Microsoft will not only speed that up, it can help us to understand the innovation most relevant for workplace leaders whose businesses will need a tech transformation to compete effectively.”

David Williams, Innovation Architect – Microsoft Digital, Smart Buildings Worldwide Community Lead, said: “Technology innovation is a gamechanger to drive new models and transform today’s businesses and workplaces. Working with IWFM, we have a unique opportunity to increase awareness of technology within the workplace. This partnership will enable us to empower workplace leaders to elevate the workplace conversation to senior levels and do more with the technology and innovation available. 

Kari Allen, Head of Partnerships at b2b partnerships Ltd, who led the development of IWFM’s collaboration with Microsoft, said: “This collaboration presents an exciting opportunity to jointly produce market leading research and insights that are unique and impactful. This collaboration boosts both IWFM and Microsoft’s aspiration to inspire and equip workplace and business leaders to transform their workplaces today into high performing organisations for the future”.

The drinks are on Sanderson Cleaning Services at the FM Christmas Party!

There’s under a month to go until the FM Christmas Party, hosted by the team at the Facilities Management Forum and the FMJ – with help from our Drinks Partner Sanderson Cleaning Services (SCS).

Sanderson Cleaning Services offer tailored, innovative cleaning solutions. Their focus and commitment is to deliver an excellent service. Since 1990 they have developed a wealth of experience and a reputation for providing a discerning and personalised cleaning service to ‘blue chip’ customers in London and the Home Counties.

Excellent service can only be achieved by fully understanding your needs and requirements and by appreciating that a flexible approach is essential in an ever changing business environment.

FM Christmas Party

Wednesday 27 November – BEAT London – 6pm till late

Join friends, colleagues, suppliers and peers for drinks and canapes, and toast the start of the festive season. But act swiftly if you want to ensure that your name is the on the guest list, as we have a limited number of tickets left.

They’re priced at just £40 +VAT which covers your entrance, drinks and canapes.

Don’t miss out! Book today!

Our partners for the evening include the CSHAFSI, ByBox and Sanderson Cleaning Services.

FSI invites you to the FM Christmas Party!

There’s under a month to go until the FM Christmas Party, hosted by the team at the Facilities Management Forum, the FMJ and our Headline Partner FSI.

FSI is a global-leader in CAFM / IWMS software, with Headquarters in the UK, offices in Australia, Dubai, Hong Kong and Canada, plus an international partner network.

The portfolio includes Concept Evolution CAFM / IWMS, Concept Advantage workplace apps, and FSI GO workforce apps.

FM Christmas Party

Wednesday 27 November – BEAT London – 6pm till late

Join friends, colleagues, suppliers and peers for drinks and canapes, and toast the start of the festive season. But act swiftly if you want to ensure that your name is the on the guest list, as we have a limited number of tickets left.

They’re priced at just £40 +VAT which covers your entrance, drinks and canapes.

Don’t miss out! Book today!

Our partners for the evening include the CSHAFSI, ByBox and Sanderson Cleaning Services.

Abloy debuts Escape Door System (EDS) course

Abloy UK has launched a training programme to further extend its Academy portfolio – the Escape Door System (EDS) course.

Led by Duncan Rigby, Technical Sales and Specification Manager, the one day course is designed to give delegates practical training and guidance to install the potentially life-saving EDS to the required industry standard.

The sessions, which are held at Abloy UK’s dedicated training facility in Willenhall, West Midlands and can also be arranged off-site, provide thorough coverage of the system installation and software set up, including hands-on practical training to ensure attendees leave the course knowing how to install the EDS.

In fact, Abloy’s EDS products will only be available to customers who have successfully completed the training, ensuring that the critical performance of the products is fully understood by the people who install them.

Delegates will also learn more about how EDS ensures compliance, security and the ability to implement dynamic lockdown procedures, which can vitally assist evacuation during emergency scenarios such as a fire, gas leak or terrorist event.

The components of the EDS must all be installed to be compliant with BS EN 13637, the standard for electrically controlled exit systems for use on escape routes, and it is the first stage to control egress on an escape door while complying with relevant standards – as it can immediately restrict access in response to threats, allowing specific at-risk zones to be cordoned off, while still allowing escape.

The EDS is suited for a variety of busy venues including arenas, stadiums, theatres, cinemas, commercial, education, retail, nurseries and museums.

Rigby said: “The development of industry standards means emergency escape access control specifiers must continue to refresh their knowledge. We’re proud that Abloy provides training of the highest standard and is sharing the very latest in best practice.

“This course will enable engineers to install EDS where they are needed. Emergency escape is a vital part of any public building, and though thankfully they are rarely needed, installing the wrong products can lead to loss of life, substantial fines and even custodial sentences.”

The Abloy Academy has recently celebrated 10 years of training end-users and major businesses to raise awareness of compliance. Certification from the Academy gives reassurance of a person’s competence and specialist product understanding to provide industry-leading solutions.

INDUSTRY SPOTLIGHT: Cleaning & Hygiene Suppliers’ Association (CHSA)

Our Standards. Your Guarantee.

The Cleaning & Hygiene Suppliers’ Association (CHSA) operates the highly respected Accreditation Schemes for Distributors and Manufactures of Plastic Sacks, Industrial Cotton Mops and Soft Tissue.

Each is designed to make sure buyers of cleaning and hygiene products can be certain ’what’s on the box is what’s in the box’.    

The Schemes have substance and bite. To join members must pass a rigorous audit of products and internal quality procedures, conducted by the CHSA’s Independent Inspector.

Annual inspections thereafter make sure standards are maintained.  

Companies that consistently fail to meet the standards facing expulsion.  

Your Facilities Management Forum reservation awaits

We have a free VIP place reserved for you at the Facilities Management Forum. Can you join 60 of your peers?

27 & 28 January 2020 – Radisson Blu Hotel, London Stansted

This unique event is entirely FREE for you to attend – simply reserve your place here for the opportunity to:-

  • Source new innovative and budget-saving suppliers
  • Learn from inspirational seminar sessions hosted by industry thought-leaders
  • Network with like-minded FM professionals who share your challenges
  • Enjoy complimentary overnight accommodation, plus all meals and refreshments

RSVP now to avoid disappointment!

5 Minutes With… Brendan Musgrove, Cordant Security

In the latest instalment of our FM executive interview series, we sat down with Cordant Security Managing Director Brendan Musgrove to talk about his company, industry trends and Tripel Karmeliet…

Tell us about your company, products and services.

Cordant security has a turnover of £110m and is one of the UK’s largest suppliers of manned guarding. Family owned, we are social business operating beyond the usual shareholder driven values.

What have been the biggest challenges the Security industry has faced over the past 12 months?

Attracting the right calibre of candidates at the market rates some end uses demand has proven increasingly difficult. We are trying to address this through best in class recruitment processes and making security an attractive career by offering a fully structured approach to development.

And what have been the biggest opportunities?

There have been some major changes in the competitive landscape which has created opportunities for those agile enough to take them.

What is the biggest priority for the Security industry in 2019?

To come up with new and innovative ways to deliver value for money over and above the traditional models which may have worked up until this point.

What are the main trends you are expecting to see in the market in 2019?

For suppliers, it has to be being increasingly judged on output rather than input, demonstrating the value they add to their clients. In fairness this is continuation of a trend that has been developing for some time now.

What technology is going to have the biggest impact on the market this year?

I believe it will be putting two way data in the hands of the security officer. Both in order to direct their actions in a more targeted way, but also to provide Management Information to the end client.

In 2022 we’ll all be talking about…

Brexit… Still I suspect!

Which person in, or associated with, the industry would you most like to meet?

No one in particular. I have had the pleasure to meet such a wide range of people in this industry, some of the most interesting being those you wouldn’t necessarily think so. Therefore I’ll keep an open mind!

What’s the most surprising thing you’ve learnt about the sector?

That some clients rightly value security very highly… and yet want to pay so very little for it.

You go to the bar at the Security Management Summit – what’s your tipple of choice?

A nice strong Belgium beer – Tripel Karmeliet.

What’s the most exciting thing about your job?

It has to be the variety, no day is ever the same.

And what’s the most challenging?

Nothing much. Surely, the difficult bits are all part of the fun of it!

What’s the best piece of advice you’ve ever been given?

“If your snout is too far in the trough you can’t see what the other pigs are doing”…

Peaky Blinders or Stranger Things?

Peaky Blinders of course! No contest!

Inaugural IWFM Awards winners revealed

Excellence in the field of facilities management was celebrated in spectacular style at the inaugural IWFM Awards on October 14th.

Hosted by comedian Hugh Dennis at London’s Grosvenor House Hotel, 2019’s occasion was the first since the Institute’s name change last year and the nineteenth since it all began 2001.

A sparkling evening spot-lit the lucky thirteen individuals and organisations driving innovation and creating impact through a range of projects, products and partnerships and honoured them before peers, partners and friends.

A new Profound Impact award, recognising an individual whose contribution has had a positive and lasting impact on the profession went to Samantha West, a transgendered female, celebrated for how she had turned a deeply personal journey into an open conversation inspiring others to live their own truth, and sparking an industry-wide movement for changing attitudes and embracing diversity.

In his first formal Awards engagement since taking up the position in the summer, IWFM Chairman Martin Bell said:

“Occasions like tonight, where we focus on our best, really help us to evidence our impact to those beyond our world; championing the difference that excellence in workplace and facilities management can make and demonstrating our contribution to broader organisational success.

 “Our profession is about people. The people we enable through our best work, to do their best work. As we adapt to a fast-changing, more integrated world, understanding, encouraging and embracing our diverse talents can only be an asset.”

Bell also named two charities, the National Autistic Society and the Ethical Property Foundation, the former adopted by the Chairman for his tenure and the latter selected as the IWFM’s charity partner for a five-year term. 

Of 45 finalists in thirteen categories across the themes of Impact, Innovation and People the winners were:

Impact

Recognising those making a difference not only in the workplace and facilities management profession but also wider society in the areas of customer experience, the environment, organisational performance and social value.

Impact on Customer Experience

  • Savills RISE, Savills UK

Impact on Organisational Performance

  • Transformation of facilities operations at Rolls Royce, Rolls-Royce and Mitie

Impact on Society and Social Value

  • Creating Profit for a Purpose, Eric Wright FM

Impact on the Environment

  • Project Ceres Plastics Reduction, ISS with a big four professional services firm

Innovation

Celebrating stand-out products, services and relationships that help to improve processes, including service delivery, as well as assisting with challenges facing the profession.

Innovation in People Development & Empowerment

  • Empowering people through ENGAGE, Interserve and E.ON UK

Innovation in Products and/or Processes

  • The IMPACT Programme, OCS Group UK

Innovation in Supplier Relationships

  • Property Team, Direct Line Group

Innovation in Technology and Systems 

  • Waterless Urinal Technology, WhiffAway Group

People

Highlighting the humans making a difference to the profession, the teams, the newbies, the managers and leaders whose talent and dedication underpins it all.

Team of the Year

  • AstraZeneca Macclesfield Campus FM Team


Newcomer of the Year

  • Maddie Hayes, Mace Macro

Manager of the Year

  • Fiona Stewart, Student Living by Sodexo

Leader of the Year 

  • Chris Kenneally

Profound Impact Award 

  • Samantha West

Do you specialise in Business Continuity planning? We want to hear from you!

Each month on FM Briefing we’re shining the spotlight on a different part of the facilities management market – and in November we’ll be focussing on Business Continuity planning.

It’s all part of our ‘Recommended’ editorial feature, designed to help FM industry buyers find the best products and services available today.

So, if you specialise in Business Continuity planning and would like to be included as part of this exciting new shop window, we’d love to hear from you – for more info, contact Paige Aitken on p.aitken@forumevents.co.uk.

Here are the areas we’ll be covering, month by month:

November – Business Continuity

December – Fire Safety & Equipment

For more information on any of the above, contact Paige Aitken on p.aitken@forumevents.co.uk.