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Stuart O'Brien

The Facilities Management Forum 2020 – Registration open!

Registration is now open for the next Facilities Management Forum – register for your free VIP place today!

Taking place on January 27th & 28th 2020 at the Radisson Blu Hotel, London Stansted, the Facilities Management Forum allows senior FM professionals to share forward-thinking ideas, meet new partners and discover new ways to underpin their security strategies.

It’s entirely FREE for you to attend and your VIP ticket includes:

  • A bespoke itinerary of pre-arranged meetings with product and service providers who match your requirements and upcoming projects
  • Access to a series of seminars by industry thought-leaders
  • Networking with like-minded peers
  • Complimentary overnight accommodation, plus all meals and refreshments
  • An invitation to our networking dinner

How Do I Get Involved?

We have just 60 VIP tickets available, so register your free place today.

Sodexo initiative searches for ‘next gen’ FM leaders

Sodexo’s corporate services business has joined forces with HIT Training to launch a development programme tasked with supporting and developing the next generation of FM leaders.

The comp[any says its programme has been created to offer a structured apprenticeship journey for qualifying existing employees and new recruits to complete either a customer service practitioner or customer service specialist apprenticeship.

Both apprenticeships are 18-month courses and include an IWFM accredited facilities services qualification, level 2 certificate for practitioner apprentices and level 3 certification for the customer service specialist cohort.

Kim Leahy, HR Director, Corporate Services, Sodexo UK & Ireland said: “This new development programme is a really important part of our people strategy. We are committed to supporting and developing the next generation of leaders for our business.

“To achieve this, we truly believe customer service skills are crucial in the delivery of workplace experience and consumer driven FM.”

The aim of the Futures programme is to provide employees with the right skills, capability and attitude to deliver facilities management focused on people and experiences, rather than buildings and services. Each participant on the Futures programme will be employed in a permanent role with Sodexo with the programme comprising mainly on-the-job training, with around 20% of the learning completed off-site.

On completion of the programme the graduates will be able to build their career within Sodexo and using the skills acquired from the course will act as a customer service specialist within their team. They will gather and analyse data and customer insight in order to drive innovation and deliver more strategic, employee-focused partnerships. 

Leahy added: “We acknowledge that to succeed we need to give people the right skills and attributes to deliver against our clients’ needs now and into the future.

“We are really looking forward to welcoming our first cohort of participants and see this new programme as a way we can help them kick-start a long and rewarding career at Sodexo.”

As part of its wider Public Service Pledge Sodexo says it’s committed to engage 850 apprentices every year.

CIBSE publishes Guide to Building Performance 2019

CIBSE has published its latest Guide to Building Performance, which it says reflects the increasing demand from building users for safe, healthy and efficient buildings that meet the needs of those who occupy them.

The body says this demand to demonstrate better building performance includes health and wellbeing as well as carbon, energy and waste reduction.

The Guide is also designed to be a source of information for companies and those responsible for the operation and maintenance of buildings to guide them through the complexities of complying with relevant regulation and legislation, including ESOS.

It will also help to source the products and services that enable clients to operate their buildings efficiently and effectively, meet the corporate social responsibility requirements and health and wellbeing standards demanded today by their stakeholders, staff and customers, and to comply with mandatory reporting requirements.

The editorial content is therefore aimed at client managers who are responsible for the operation and maintenance of buildings, including operations, facilities, maintenance and premises managers and also those responsible for investment in the sustainability of buildings.

To read the full report, click here.

FREE REPORT: Sustainable business growth with Centrica

What does it take to become a more sustainable, future-focused organisation? 

Today’s consumers, shareholders and governments are demanding that businesses take responsibility for their carbon emissions, and work toward a low carbon future.

Our new report explains what it means to be a sustainable business and the steps you can take to start your journey.

We share the most significant results from our research, the changing role of energy, and the actions businesses should take to prepare for a more commercially and environmentally sustainable future.

Follow this link to download the report:

https://www.centricabusinesssolutions.com/distributed-energy-future-trends-LP

Join an all-star list of VIP security professionals

Register today for Total Security Summit and you’ll be joining a VIP guest list of just 60 senior security professionals.

It’s entirely free for you to attend – simply register here.

14 & 15 October 2019 – The Midland Hotel, Manchester

As our guest, you’ll be provided with an itinerary of face-to-face meetings with suppliers who match your requirements. You can also attend insightful seminars and network with peers who share your challenges.

You’ll be joining representatives from the likes of:

  • Alton Towers Resort
  • Arnold Clarke
  • Burberry Group
  • Chester Zoo
  • Discovery Networks International
  • Engie
  • Hilton Hotels
  • Houses of Parliament
  • Lancashire Teaching Trust NHS
  • Leicester City FC
  • Mayfair Casino 
  • Matalan Retail 
  • Mersey Care NHS
  • Moorgarth
  • River Island
  • Newall Brands
  • SKY TV
  • St Helens & Knowsley NHS Trust
  • SSP UK & Ireland
  • The Bridgewater Hall
  • The View from the Shard
  • Thirteen Group
  • Transport for London
  • TJX Europe
  • TWI Global
  • Twitter
  • United Synagogue 
  • University of Glasgow
  • Virgin Atlantic Airways
  • Walton & Halton Hospital NHS Trust
  • WeWork
  • WH Malcolm 
  • WSP
  • Yo! Sushi

Your free VIP ticket includes overnight accommodation, all meals and refreshments, plus an invitation to our networking dinner.

But places are limited so register today.

These energy buyers need your help!

There will be 60 senior energy professionals attending the Energy Management Summit to source new suppliers this autumn.

These will include representatives from;

Thomas Cook
BT
Vodafone
The Body Shop International Ltd
Southern Co-operative
London Luton Airport
Shangri-La Hotel AT The Shard
C

Over a third of buyers already confirmed boast budgets of 20 million. Here are some of the projects they are looking for support with;
 
– Adiabatic cooling, EC fan replacements, Power system replacement and rationalisation, Solar, Boiler replacement with heat pumps, LED lighting, Smart control

– Airconditioning, Building energy, CRC & Energy Auditing, Energy efficient solutions

– Solar generation, Energy from waste, Industrial heat recovery, Waste water recovery & treatment, High efficiency motor installation 

– Demand side Management, LED, Solar Heat and Power Upgrades, Power Storage, Power Reduction

– Consolidation of sites, Fluidity, Operational efficiency, UPS efficiency, Energy efficiency loses, Green technology

This is just a handful of the projects Energy Management Summit delegates will be discussing.

If you would like to arrange a series of 1-2-1 meetings with them, contact Lisa Rose on 01992 374077 / l.rose@forumevents.co.uk.

Total Security Summit: Network your way to success

The next Total Security Summit takes place October 14th & 15th 2019 – join 60 of the UK’s most senior security professionals in Manchester.

The Summit is a highly focused event that brings security professionals together for one-to-one business meetings, interactive seminars and valuable networking opportunities.

Throughout two working days delegates will meet with credible solution providers who will be able to talk through requirements, concerns and obstacles, offering the best advice as well cost saving solutions.

Among the services being showcased by leading solution providers are:

Artificial Intelligence

Drone Technology

Facial Recognition

Finger Print Recognition

Iris Recognition

Smart Sensors

Voice Recognition

That’s in addition to the regular products and services at the event, encompassing everything from fencing & CCTV to access control and business continuity.

Attendees will also learn about the latest security trends in educational seminar sessions led by some of the industry’s leading lights.

For more information and to register, visit www.totalsecuritysummit.co.uk.

IWFM and Australia’s FMA strengthen ties

A new five-year collaboration has been announced between the Institute of Workplace and Facilities Management (IWFM) and the Facilities Management Association of Australia (FMA) bringing together 19,000 FM professionals across 80 countries.

The collaboration aims to develop joint initiatives to support the informal professional development of respective members, while working towards more formal arrangements for sharing access to member benefits and services.

Cross-collaboration will happen across a number of member services, including access to certain exclusive content such as research and insight reports, training, conferences and other CPD activity; plus, a range of discounted offers. The arrangement also allows for the mutual recognition of membership credentials.  

A broader aim is to collaborate on activities to advance the profession’s development, internationally, including knowledge, research, innovation and benchmarking, embedding the Workplace and Facilities Management Professional Standards, ISO Standards, accreditation and assessment schemes and promotional activity.  

Announcing the move at his final AGM before stepping down as IWFM Chairman, Stephen Roots, said: “Our HQs may be half the world apart, but our networks are strong and our ambitions for global workplace and facilities management excellence are in exactly the same space. This arrangement will work to our members’ mutual benefit and through that, for the good of our profession as a whole.” 

FMA Chairman, Kristiana Greenwood, said: “This collaboration perfectly aligns the values and strategic goals of both associations and, with today’s technology, distance is irrelevant. I am very excited about the opportunities this will offer to our broader membership and look forward to demonstrating the tangible benefits to members through the development of the annual action plan.”

Underpinned and reviewed by an action plan, the first joint initiative under the scheme will be announced in due course. 

London office investment to hit £5bn in 1H 2019

Overall investment into Central London offices could total £5bn for the first half of 2019, down 39% on the same period in 2018 when £8.1bn was invested by the end of the half year. 

New research from retail estate advisor JLL suggests that a third of all transactions in 2019 to date came from UK investors.

Discussing the findings, Julian Sandbach, Head of Central London Capital Markets at JLL, said: “Political uncertainty is continuing to impact investor confidence at present, and this is most acutely felt by institutional investors who are particularly cautious due to uncertainty and understandably, risk. The irony of the situation is that the reverse is being seen in the occupational market where the volume of space let in the first half of 2019 is forecast to reach 4.3m sq ft, only 6% below the 10-year average.”

The research indicated that occupiers continue to show long-term confidence in Central London, recognising it as a global business centre, with global operators committing to space in the first six months of 2019, including Facebook, Sony Music, G research, Glencore, Milbank Tweed, ERBD and Brewin Dolphin. 

“London has a dwindling supply pipeline and although many cranes can be seen across its skyline a number of these developments have been pre-leased, with broadly 48% of the buildings under construction already let to future occupiers,” said Dan Burn, head of City agency at JLL. 

“The squeeze is more acutely felt with 2019 product where 59% of speculative construction is now leased. In addition, as occupiers vie for the best space, there is a significant amount of space currently under offer, totaling 3.8m sq ft which we anticipate will push leasing totals for the year towards 10m sq ft, in line with 2018. Looking ahead, the low levels of speculative pipeline combined with the sustained occupier demand, will continue the upward pressure on rental growth, especially as the vacancy rate on brand new buildings is 0.5%.”

Sandbach continued: “Undoubtedly the health of the leasing markets will provide an underlying level of confidence to investors, albeit much of this capital is sitting on the sidelines awaiting further clarification on Brexit outcomes. In 2018 inward investment was heavily dominated by Korean and Singaporean capital and whilst we have seen Korean investment recede from London this year, due to concerns from the securities firms to sell down their positions, we are yet to see a new international capital source emerge. Instead we have seen enhanced numbers of private individuals and family offices become more active, particularly in the West End, as a result of a reduction in levels of competition and a less crowded market and for the first time in many years UK buyers have been more active than any other group.

“Whilst investment transactional volumes are down, pricing levels have not suffered and yields have remained firm. The ever-decreasing supply pipeline coupled with strong levels of pre-leasing has led to intense competition for development and refurbishment opportunities across the capital. There is strong appetite from REITs, development managers and property companies seeking to reposition assets that will capitalise on the robust occupier demand and low future supply with pricing being driven hard by the strong competition.

“Furthermore, with London prime yields at an average of 4%, the arbitrage available over prime European cities at 3% is plain to see and for best in class assets, strong competition still exists.”

Office design still harming worker productivity

The UK workforce are happier in their working environments than ever before, with more companies providing services to help deal with employee’s physical and mental well-being.

That’s according to the latest ‘What Workers Want’ report from property agency Savills.

However, the report also suggests that office design can still hinder working productivity, with almost a third polled (32 percent) saying that their workplace’s internal design/ layout decreases their productivity; this increases to 45 percent where people work for an employer with a hot-desking policy.

Savills says that despite hot-desking becoming common practice over the past decade, workers have seemingly not acclimatised to it – in 2016 only 31 percent said hot-desking decreases their productivity.

The report found a significant increase in workers reporting that their workplace is positively impacting their physical and mental health, with 39 percent agreeing that it positively impacts their mental health (up from 33 percentin 2016); 34percent said it positively impacts their physical health (up from 25 percentin 2016). 

According to Savills, this indicates that the message that the workspace can contribute to wellness seems to have been absorbed by companies and landlords, and that they are taking positive action to improve worker well-being.

36 percent of open plan office workers also thought that the space had a negative effect on productivity as opposed to 14 percent of private office workers. Noise levels were also important, with a massive 83 percent admitting it made a difference to them, up from 77 percent in 2016.

34percent of workers said that they’d been asked their views on their office environment by their current employee, opposed to 59 percent who had not.

“Overall, employers are heading in the right direction when it comes to the office,” said Steve Lang, director in Savills commercial research team and co-author of What Workers Want 2019. 

“More UK workers now say that they’re happier with their office than any other time when we’ve run What Workers Want, and there’s been a big improvement in physical and mental health in the workplace over the past three years, indicating that employee well-being and health are being taken seriously. However, the workplace is yet to nail the productivity issue: a significant minority of workers say their office actively harms their productivity, with many voicing concerns about noise and hot-desking.”  

Simon Collett, Savills head of professional services, added: “How the office environment can maximise productivity continues to be a major area of review. While developers, landlords and companies are taking steps to improve worker wellbeing, bringing forward intelligent design measures such as increasing natural light and including more plants, we have a conundrum where happier workers aren’t necessarily more productive workers. Noise levels have been reported as a major issue ever since we started What Workers Want, and they’re only growing in importance. While we’re never going to return to everyone having a private office, those fitting out open plan spaces need to look at acoustic solutions as a major part of the working environment.” 

Image by Michael Gaida from Pixabay